Healthcare Assistant

Job summary

Job title: Healthcare Assistant Location: Cassidy Medical Centre Salary: £28,000 - £30,000 depending on experience Hours: 37.5 Help us to deliver great primary care by improving access, outcomes and patient experience. At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other because we CARE. Caring We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future. Ambitious Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care. Resourceful Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services. Excellence We strive to do the best we can do and be the best we can be for our patients, employ

Main duties of the job

As a Healthcare Assistant, your primary role will involve assisting patients and supporting team members such as clinical and Nurse Lead in various patient care duties. You will also be responsible for maintaining compliance with CQC outcomes, which includes working with patients with long-term conditions like diabetes. Experience in Phlebotomy is essential as performing clinical procedures such as new patient health checks, BMI, blood pressure, pulse, and simple wound care fall under your responsibilities. Additionally, you will handle administrative tasks including new patient registrations, stock control, and ordering. You should have primary care experience, basic PC skills, and be adept at adapting to changing priorities, compassionately handling patient interactions while maintaining confidentiality and data security.

About us

Operose Health is dedicated to providing a scalable local primary care service with the mission of enhancing access, improving outcomes, and elevating patient experiences. They emphasize living their core values which include being Caring, Ambitious, Resourceful, and striving for Excellence. By promoting compassion and understanding, the company empowers both patients and employees to achieve healthier futures. Operose Health encourages continuous learning and development among its team members and offers various specialized opportunities. They also provide comprehensive support packages including annual leave, learning management systems, and various employee benefits, all grounded in the aim to be transformative in the field of primary care.

Details

• Date posted: 16 June 2026
• Pay scheme: Other
• Salary: £28,000 to £30,000 a year
• Contract: Permanent
• Working pattern: Full-time
• Reference number: 1517386601
• Job locations: Operose Health, London, SW6 5PX, United Kingdom

Job responsibilities

Job title:Healthcare Assistant

Location:Cassidy Medical Centre

Salary:£28,000 - £30,000 depending on experience

Hours: 37.5

Help us to deliver great primary care by improving access, outcomes and patient experience.

At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other because we CARE.

Caring

We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future.

Ambitious

Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care.

Resourceful

Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services.

Excellence

We strive to do the best we can do and be the best we can be for our patients, employees and NHS partners.

Main Responsibilities:

As a valued member of the Operose Health team, your key duties will include:

• Assisting with patient duties as required and support other team members such as clinical and Nurse Lead with patient care.
• Supporting the Practice with duties related to CQC outcomes and ensuring compliance is maintained.
• You will be working with patients with long term conditions such as Diabetes etc. So must have experience in Phlebotomy.
• Provide clinical procedures such as new patient health checks, BMI, blood pressure, pulse and simple wound care.
• Completing administrative tasks such as new patient registrations, providing appropriate leaflets, stock control and ordering.

Ideal Candidate:

What we look for in new colleagues:

• Experience in a Primary Care setting and phlebotomy.
• Able to work within processes, procedures and maintain confidently and data security.
• Must be able to adapt with changing priorities and be personable, polite and patient with our patients.
• Must have basic PC skills such as Word, Excel and email.
• Ability to use own judgement and be aware of professional boundaries they are working to.

Package Description:

How well support you:

• 27 days annual leave plus bank holidays pro rata.
• Access to our bespoke learning management system and annual formative clinical assessments to support competency development.
• The benefits of working with an at scale provider of primary care means that we lots of opportunities for our colleagues to specialise and develop.
• Car benefit scheme specialising in electric vehicles.
• Cycle to work scheme.
• Travel season ticket loans
• Discount cards.
• Employee wellbeing services including free yoga videos and employee wellbeing app.