Healthcare Assistant

Job summary

This in an INTERNAL position for a part-time 20 hour per week Band 3 Healthcare Assistant within Sexual Health. The main part of this role will be based within the Community CASH Team at Bishop Auckland Hospital. However, successful candidate will work as part of a multi-professional team under the direction of qualified health care staff who will be providing comprehensive, evidence based and patient focused sexual health care. This will include community-based Contraception and Sexual Health (CaSH clinics) and Chlamydia screening and related public health activities and initiatives as well as hospital based Genito Urinary Medicine (GUM). The 20 hours will be rostered depending on clinical need, Monday to Friday, day time and early evening clinics, with the occasional Saturday.

This is a blended role of part clinical, part administrative, encompassing use of IT, reception duties, booking lines, clinic administration, alongside clinical duties such as smooth running of the clinic, chaperoning, venepuncture and clinical support for the qualified staff members. The post requires someone with excellent communication and written skills and clinical experience.

Main duties of the job

The post holder is responsible for supporting both the nursing and medical staff in the care and treatment of patients attending sexual health services. With the blended role of clinical and administrative responsibilities recognising the importance of both elements in the smooth running of the service.

The post is allocated a nominal base but requires flexibility to work across Trust and community locations, including CaSH clinics, Chlamydia screening programmes, and related public health initiatives.

This is a blended clinical and administrative role within the Sexual Health Service, supporting clinic delivery through reception, appointment booking, clinic administration, chaperoning, venepuncture, and clinical support to registered staff. The post holder will require excellent communication skills and a professional, non-judgemental approach to patient care.

About us

If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager.

You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks.

We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented.

Full Job Descriptions can be found in the adverts supporting documents.

Over reliance on AI-generated content is discouraged and may diminish the applicant's chances of success.

For the most up-to-date information on visa requirements and eligibility, please check online to determine whether you can apply.

Please note that we may close any vacancy early once a sufficient number of applications have been received.

Details

• Date posted: 15 October 2026
• Pay scheme: Agenda for change
• Band: Band 3
• Salary: £25,760 to £27,476 a year pro rata
• Contract: Permanent
• Working pattern: Part-time
• Reference number: C9439-2627-RP-N218
• Job locations: Bishop Auckland General Hospital, Cockton Hill Road, BISHOP AUCKLAND, County Durham, DL14 6AD, United Kingdom

Job responsibilities

The post holder is responsible for supporting both the nursing and medical staff in the care and treatment of patients attending sexual health services.

General housekeeping duties related to clinical examination rooms and laboratory areas.

Liaise with laboratory staff to request stock and results and process specimens.

Ensure appropriate labelling and storage and transportation of specimens.

After training as required, to undertake basic clinical observations/procedures as directed by doctor or nurse.

Communicates and gives care to all patients in a non-judgmental manner

Undertake urine testing for infection and pregnancy testing, as instructed by trained staff

Venepuncture after training and supervised practice

Post treatment compliance and updating of partner details by telephone after training and supervised practice.

Undertake test and go with appropriate patients and ensure that appropriate coding is completed

Conduct basic sexual health screening in outreach settings.

-Assist and observe patients undertaking clinical procedures such as IUS/IUD insertion, implant insertion and removal, biopsies with trained staff members

Maintenance of strict patient confidentiality at all times.

-Abide by Trust polices and procedures (includes mandatory and statutory training)

-Triage patients using specific triage algolrythm and book approppiate appointment slot.

Administration and clinical preparation of clinics

Answering calls on the booking lines and making patient appointments

Reception duties including greeting patients and visitors on arrival in clinic

Ensure registration / confidentiality forms are completed and attached to the EPR

Ensure demographics are checked and updated at every contact / opportunity

Monitor generic email and incoming requests / referrals appropriately

Ensure clear and accurate records of all care contact with or regarding the patient is documented in the EPR

Report to a Nurse or Doctor any disclosure or observation by patient of assault, abuse or untoward incidents

After training to be able to discuss where appropriate with patients, various research projects that sexual health are undertaking.

Provide C card service including registration and distribution adhering to the Fraser guidelines and recognise when to refer safeguarding issues to a Nurse or Doctor.

The post holder may be required to undertake other duties commensurate with the banding of the post and experience and training.