Healthcare Assistant

Job summary

Working under the direct supervision of the Nurse Manager and strictly in accordance with specific Practice guidelines and protocols, the post-holder will be responsible for performing venepuncture to obtain blood samples from patients only as the result of a direct referral from a GP or Nurse Practitioner. The duties may also include all tasks normally undertaken by a Health Care Assistant, and in addition any roles agreed between you and the Nurse Manager as appropriate, having regard to current training.

Main duties of the job

• Obtain blood samples from patients in support of laboratory procedures used in the diagnosis and treatment of disease.
• Perform a variety of routine blood drawing procedures, to include venepuncture, using standard equipment.
• Interact directly with patient to obtain information for laboratory records, explain procedures, allay fears, and elicit cooperation.
• Ensure that the patient is comfortable and as relaxed as possible and confirm their agreement to the collection of a blood sample.
• Accurate, legible labelling of all samples to confirm patient identity.
• Check patient identification against EMIS records and confirming with patient whenever possible.
• Record collection of blood sample in the patients record using correct nursing templates
• Ensure samples are stored in appropriate containers
• Ensure that samples are dispatched to the appropriate laboratories in a timely fashion.
• Ensure that anomalies are reported to a senior member of staff
• Notify the GP/Nurse of any significant patient issues.
• Perform various quality control procedures to maintain compliance with internal and external regulations.

About us

Hedena Health is a GP partnership providing high-quality primary care services to patients across Oxfordshire. We are committed to delivering accessible, patient-centred healthcare through our team of GPs, nurses, healthcare professionals, and support staff. Our focus is on promoting health and wellbeing, delivering excellent patient care, and continuously improving the services we provide to our local communities.

Details

• Date posted: 01 October 2026
• Pay scheme: Other
• Salary: Depending on experience
• Contract: Permanent
• Working pattern: Part-time
• Reference number: A3940-26-0018
• Job locations: 207 London Road, Headington, Oxford, OX3 9JA, United Kingdom

Job responsibilities

Assist in and perform routine tasks related to patient care as required. Such tasks may include

• Blood Pressure monitoring
• Baseline Tests e.g. BMIs, height, weight monitoring
• ECG recording
• HCA Diabetic check
• Urinalysis
• NHS health checks
• Suture removal
• Chaperoning and assisting patients where appropriate who are being examined by another clinician
• Assisting GPs and Nurses with minor surgery and coil fittings
• Ordering stock as and when required.
• Immunisations flu and B12
• Doppler
• Mental Illness Health Checks
• Wound care

Desirable skills leg ulcer care

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:

Using personal security systems within the workplace according to practice guidelines.

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.

Making effective use of training to update knowledge and skills.

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.

Reporting potential risks identified.

Equality

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.

Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

Participation in an individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.

Quality

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk.

Assess own performance and take accountability for own actions, either directly or under supervision.

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance teams performance.

Work effectively with individuals in other agencies to meet patients needs.

Effectively manage own time, workload and resources.

Communication

The post-holder should recognize the importance of effective communication within the team and will strive to:

Communicate effectively with other team members.

Communicate effectively with patients and carers.

Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the Implementation of Services

The post-holder will

Apply practice policies, standards and guidance.

Discuss with other members of the team how the policies, standards and guidelines will affect own work.

Record data in the required manner and to a high standard

Participate in audit where appropriate.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).