Search for more NHS jobs in Birmingham
Job summary
As a Healthcare Assistant, you will be at the heart of this service, supporting patients during transfers, ensuring their safety and comfort, and working alongside qualified nurses and other healthcare professionals. Every shift brings variety, from providing crisis intervention to maintaining a reassuring presence during transport. If you want a role where your care and professionalism make a genuine difference, Prometheus is the place to build your career.
Main duties of the job
Responsibilities will include:
- Assist qualified nurses in the safe transfer of patients, ensuring every move is handled with care and professionalism
- Deliver compassionate care, maintaining dignity and comfort at all times even in challenging situations
- Provide crisis intervention for patients experiencing mental health difficulties, offering reassurance and practical support
- Drive ambulances when required, ensuring safe, smooth and timely journeys
- Complete accurate handovers and essential paperwork, capturing risk histories and current presentations to ensure continuity of care
- Respond calmly and effectively to emergencies, using your training and judgement to act in the patient's best interests Follow safeguarding policies for both children and adults, always keeping safety and well-being as the priority
- Take part in mandatory training, meetings and reviews so your skills and knowledge stay up to date
- Check vehicles and equipment before each journey, reporting any issues promptly so we can deliver safe and reliable service
- Build positive relationships with patients, colleagues and partner agencies, promoting equality, diversity and respect in every interaction
About us
Prometheus is a trusted provider of specialist patient transport and mental health support services across the UK. We work in partnership with the NHS, police, private healthcare providers, prisons and courts to ensure safe, dignified care for people in vulnerable situations.
Our work ranges from secure mental health transfers and hospital bed-watch to supporting patients in places of safety.
As a Healthcare Assistant, you will be at the heart of this service, supporting patients during transfers, ensuring their safety and comfort, and working alongside qualified nurses and other healthcare professionals.
Every shift brings variety, from providing crisis intervention to maintaining a reassuring presence during transport.
If you want a role where your care and professionalism make a genuine difference, Prometheus is the place to build your career.
Details
- Date posted: 05 August 2026
- Pay scheme: Other
- Salary: £14 to £16 an hour
- Contract: Permanent
- Working pattern: Part-time
- Reference number: oc-1785745815-W5E62
- Job locations: Unit 110, Fort Dunlop, Birmingham, B24 9FD, United Kingdom
Job responsibilities
In this role you will be a key figure in ensuring that every patient we care for feels safe, supported and respected.
From the moment a transfer begins until the patient reaches their destination, you will play a hands-on role in safeguarding both their physical and emotional well-being.
- Assist qualified nurses in the safe transfer of patients, ensuring every move is handled with care and professionalism
- Deliver compassionate care, maintaining dignity and comfort at all times even in challenging situations
- Provide crisis intervention for patients experiencing mental health difficulties, offering reassurance and practical support
- Drive ambulances when required, ensuring safe, smooth and timely journeys
- Complete accurate handovers and essential paperwork, capturing risk histories and current presentations to ensure continuity of care
- Respond calmly and effectively to emergencies, using your training and judgement to act in the patient's best interests
- Follow safeguarding policies for both children and adults, always keeping safety and well-being as the priority
- Take part in mandatory training, meetings and reviews so your skills and knowledge stay up to date
- Check vehicles and equipment before each journey, reporting any issues promptly so we can deliver safe and reliable service
- Build positive relationships with patients, colleagues and partner agencies, promoting equality, diversity and respect in every interaction
Person specification
Experience
Essential
- Enhanced DBS clearance for both adults and children
- Full UK driving licence covering both manual and automatic vehicles with 6 or fewer points
- Right to work in the UK, without sponsorship
Qualifications
Essential
- Experience in a healthcare support or compliance focused role
- Experience in Mental Health Setting
Desirable
- Excellent written and verbal communication skills
- Strong attention to detail and focus on accuracy
- Proactive, positive and able to work independently or as part of a team
- Well organised with good time management skills
WhatsApp job alerts
Get instant WhatsApp alerts for Healthcare Assistant roles in Birmingham
Create your Job Clerk account first. We'll collect your alert preferences during onboarding and help you turn on WhatsApp notifications for matching healthcare roles.
Applying for this NHS job
This advert is for Healthcare Assistant (Zero Hour) Birmingham with Prometheus Safe and Secure in Birmingham, England. It is listed as a Healthcare support worker role. The advertised salary is £14.00 to £16.00. The contract type is Permanent. The application deadline is 03 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (05 Aug 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.