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Healthcare Assistant - General Outpatients Department

Shrewsbury and Telford Hospital NHS Trust
This job is closed to applications
Medical Protection Advertisement

Location
Salary
£24,465 per annum/ pro rata
Profession
Healthcare support worker
Grade
Band 2
Deadline
28 Jul 2025
Contract Type
Permanent
Posted Date
14 Jul 2025

Job overview

We have exciting full and part time opportunities for motivated and enthusiastic Healthcare Assistants to join the the Outpatients Department at The Royal Shrewsbury Hospital.

We are looking to recruit friendly Healthcare Assistants who have excellent communication skills and enjoy working in a busy team. The post holders will provide essential clinical and administrative support to the clinical team within our Outpatients Department, helping to provide a high level of care to patients.  You will manage a group of patients on their journey through the consultations, any relevant diagnostics and will give information as and when deemed necessary.

The post holders must be able to effectively manage their own workload when caring for a group of patients under the supervision of a registered nurse.

Candidates will be required to attend a face to face interview.

** Please note, this advert may close early if a high number of applications are received **

Main duties of the job

  • Provide support to patients to maintain their hygiene needs.
  • Provide support to patients to maintain their elimination needs.
  • Assist in the delivery of pressure area care.
  • Assist in the maintenance of patients nutritional and hydration needs.
  • Accurately undertake and record patient observations (at a frequency determined by the registered nurses), reporting any abnormalities immediately to a registered nurse.
  • To support patients during their outpatient appointment.
  • Escort patients to and from other wards and departments under the direct instruction of the registered nurses.
  • To move patients safely using techniques taught by the Manual Handling Team, including the safe use of mechanical and non-mechanical handling aids.
  • Answer the telephone courteously, relay messages accurately and promptly.

Detailed job description and main responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.