Job requirements
Essential
8 listedRequirements the employer expects applicants to meet.
- Skills
Good communication skills
- Skills
Good telephone manner
- Skills
Ability to prioritise workload
- Knowledge
Keyboard Skills/Computer Literacy
- Experience
Previous customer service experience
- Qualifications
Good standard of education
- Personal Qualities
Self Motivated
- Personal Qualities
Ability to work as part of a team
Desirable
4 listedAdditional qualities the employer would prefer.
- Skills
Welsh Speaker
- Experience
Medical background ie GP Practice/Reception
- Experience
Experience working within the Medical Records Department
- Qualifications
NVQ Customer Service experience
Job overview
The Records department provides an essential support service. This is not your typical administrative post. The duties are predominantly centred around the physical retrieval, filing and preparation of case notes in conjunction with an efficient and professional outpatient reception service.
Main duties of the job
- Hours 8.30am to 4.30pm Monday - Friday
Do you have an eye for detail and accuracy and do you have proven communication skills?
If so then we would like to hear from you in connection to our Health Records vacancies. The Records department provides an essential support service. This is not your typical administrative post. The duties are predominantly centred around the physical retrieval, filing and preparation of case notes in conjunction with an efficient and professional outpatient reception service.
The successful candidate will assist in the provision of case notes for patient care both Outpatient and Acute ensuring that all case notes are delivered and prepared to Service Level agreements.
The post holder will be expected to undertake weeding of existing case notes in line with the organisations Retention and Destruction Policy, ensuring that the Patient tracking system is accurate and up to date.
This is a very busy department and we work to tight deadlines in completion of our work therefore it is essential that your application demonstrates good communication, ability to work to tight deadlines, ability to work under your own initiative and ability to prioritise your workload with a high level of accuracy (please see job description and person specification for full details).
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Applicant requirements
Welsh language skills are desirable
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Applying for this NHS job
This advert is for Health Records Clerk with Betsi Cadwaladr University Health Board in Wrexham, Wales. It is listed as a Band 2 Health records clerk role. The advertised salary is £26,300 per annum. The contract type is Permanent. The application deadline is 25 Oct 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (16 Oct 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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