Job requirements
Essential
16 listedRequirements the employer expects applicants to meet.
- Experience
Proficient is the use of Microsoft office programmes (i.e. work and outlook)
- Qualifications
GCSE or equivalent grade c or above in English and Maths (or equivalent experience)
- Physical Skills
Keyboard skills
- Knowledge and Training
Demonstrates and understanding of confidentiality
- Knowledge and Training
Willing to undertake future training development
- Anaytical & Judgement Skills
Able to use own initiative
- Anaytical & Judgement Skills
Flexible and adaptable
- Anaytical & Judgement Skills
Attention to detail
- Planning & Organisational Skills
Good organisational skills
- Planning & Organisational Skills
Ability to work as part of a team
- Planning & Organisational Skills
Able to deal with a steady flow of work and sudden episodes of heavy influx of work
- Communication & Relationship Skills
Excellent oral and written communication skills
- Communication & Relationship Skills
Able to communicate with other staff, patient and relatives
- Equality, Diversity, Inclusion and Trust Values
Able to provide safe, caring and effective services.
- Equality, Diversity, Inclusion and Trust Values
Values and behaviours that reflect the Trust Values of Care, Respect and Responsibility.
- Equality, Diversity, Inclusion and Trust Values
Commitment to creating a diverse and inclusive workplace that is free from discrimination and where people feel they belong and their contribution is valued.
Desirable
7 listedAdditional qualities the employer would prefer.
- Experience
Previous clerical experience within a hospital environment or community setting
- Experience
Knowledge of NHS administration procedures
- Qualifications
Knowledge of hospital patient Administration systems
- Qualifications
NVQ level 2 in Business and Administration or equivalent
- Physical Skills
Driving
- Knowledge and Training
Proficient in the use of OASIS
- Anaytical & Judgement Skills
Assertive
Job overview
We are currently recruiting Health Records Clerk for 2.80 WTE. 37.5 hours per week to join the Health Records Service Department. The posts are permanent positions, working part-time up to full-time 37.5 hours per week. The department is open 7 days a week from 06.00 to 18.30. The hours of duty are flexible, with cover for late shifts, weekends and Bank Holidays on a rotational basis.
The roles are working across 4 sites within Dudley Group NHS Foundation Trust. These include Library Warehouse, Russells Hall Hospital, Corbett Hospital and Guest Hospital. Those with a driving licence over the age of 21, will be added to the driving rota for delivery of urgent and elective casenotes. A vehicle is supplied for this purpose.
The candidates are required to have GCSE Maths and English Language Grade C (or equivalent). Previous clerical/admin experience is welcomed. Experience of using Microsoft IT systems, good organisational skills and the ability to work in a demanding/heavy lifting warehouse environment are also essential criteria for this post.
Main duties of the job
Health Records Clerk’s role, provide patient case notes for patients appointments within the Trust, including emergency and elective appointments.
Successful candidates will be trained in Medical Records main warehouse library, picking and filing patient case notes. Once fully trained in in the warehouse tasks (approx. 6 months), training will be given for reception desk duties within the Trust being first point of contact for patients when attending for their appointment, making sure all demographic details are correct on the PAS system.
Please contact the lead interviewer for further information on hours of duty
Detailed job description and main responsibilities
Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake
Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
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Applying for this NHS job
This advert is for Health Records Clerk with The Dudley Group NHS Foundation Trust in Dudley, England. It is listed as a Band 2 Health records clerk role. The advertised salary is £25,272 Per Annum, Pro Rata. The contract type is Permanent: At The Dudley Group, we understand the benefits of offering a range of flexible working options from day one of employment to support both employees and the Trust. Offering flexible working opportunities is one of the ways that the Trust aims to attract and retain a diverse workforce. Further information on the options available can be found via the link in the job advert.. The application deadline is 13 Oct 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (29 Sep 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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