Health Records Clerical Officer

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

• Hours : 37 hours per week
• Shift Pattern : Monday & Tuesday 08:00-20:00 , Wednesday 08:00-18:30, Saturday 09:00-13:00
• This post is permanent
• This post may close sooner than the advertised date depending on the level of interest in the post
• This role does not meet the eligibility criteria for a Skilled Worker visa or a Heath and Care Worker visa. NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (CoS).

To support effective clinical care by providing an efficient Health Records service to patients, medical and nursing staff. Ensure patient appointments for outpatient clinics, day cases and inpatient admissions are administered and processed accurately and that patients’ health records remain confidential, are securely stored and are available as and when necessary.

To work to support effective clinical care by providing efficient administrative, clerical and receptionist services. To maintain electronic and paper based patient records systems providing confidential, accurate and up to date information. To maintain patient demographic and administrative data through continual checking and updating of the patient management system.

• National 4 or Level 1 qualification in 3 subjects, including English or equivalent.

National 4 or Level 1 qualification in 3 subjects, including English or equivalent.

• General administration and office experience/previous clerical experience desirable

General administration and office experience/previous clerical experience desirable

• Computer literate with good keyboard skills.

Computer literate with good keyboard skills.

• Previous reception experience desirable

Previous reception experience desirable

• Prior experience of using a Patient Management System would be desirable however training will be provided.

Prior experience of using a Patient Management System would be desirable however training will be provided.

Please note this is a GGC wide post and can be moved to any location, however initial base will be Queen Elizabeth University Hospital

Informal Contact: Helen Seery / Pauline Mathieson, 0141 452 3504, Helen.seery@nhs.scot / Pauline.Mathieson

Details on how to contact the Recruitment Service can be found within the Candidate Information Packs.

NHS Greater Glasgow and Clyde- NHS Scotland encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.

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