Health Informatics Support Worker

Job overview

Health Informatics Support Worker

• Based at Paddock Wood Make Ready, with an opportunity for some home working and some travel across SECAmb sites
• Band 3 under NHS Agenda for Change

An exciting opportunity to join a SECAmb's busy Health Informatics Team.

The Trust has made a commitment to improving outcomes from clinical audit. This post holder will be required to accurately source patient records and collate the associated clinical data to support Clinical Audit and Quality Improvement. The data will be analysed within the team and reported to internally clinicians, the Trust leadership teams and Trust Board, and externally as appropriate.

The postholder will be committed to creating a culture of continuous improvement and will work to improve the effectiveness of processes within the team as well as supporting improvement across the Trust.

Main duties of the job

The Health Informatics Team is responsible for the management and audit of paper and electronic clinical records.

This includes scanning, indexing and secure storage of all paper clinical records created within the Trust whilst managing the internal data flow and data validation processes for electronic and paper records.

The department is also responsible for the collection of data from clinical records; the use of this data to produce reports that drive improvements in the quality of care provided by the Trust; and for sharing learning alongside the knowledge and skills required for clinical audit and improvement with colleagues across the Trust.

Detailed job description and main responsibilities

In this role you will:

• Receive, sort and store complete Patient Clinical Records (and associated forms) in date/station order.
• Take responsibility for, and accurately record receipt of Patient Clinical Records from Logistics drivers.
• To deputise for the Health Informatics Manager (non-clinical) in their absence undertaking clearly defined tasks to ensure business continuity.
• To undertake scheduled scanning and data validation processes.  You will also undertake secondary validation of records for the Trust’s reporting of Clinical Outcome Indicators and other measures as required.
• To run the alpha-numeric processing of data for paper clinical records using the Trusts software and undertake Quality Assurance processes to ensure all scanned records are imported correctly for data validation.
• Investigating mis-matched data and user errors within the Trust’s electronic record system. Retrospectively auditing records to ensure accuracy and quality of data within multiple databases.
• Collection and input of accurate data relating to all aspects of Health Records for reporting to internal and external key stakeholders.