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Job overview
An opportunity for a Health Care Support Worker has arisen on ward 9 at the Princess of Wales Hospital. We are looking for a reliable, motivated and enthusiastic individual to join the team on the Endocrinology/General Medical ward. The applicant will be expected to demonstrate excellent interpersonal and organisational skills along with the ability to use their own initiative. Flexibility regarding shift patterns is essential. In addition, experience working with the elderly who may have complex physical and cognitive needs is desirable, however training will be provided for the successful applicant.
Main duties of the job
The individual will be required to work under the direction of the registered nurse, ensuring that high standards of care are provided and maintained at all times. The applicant will be expected to demonstrate excellent interpersonal and organisational skills along with the ability to use their own initiative.
The Health Board currently operate a number of different shift systems. The most common are a 12.5 hour shift, inclusive of either one 30 minute or two 30-minute unpaid breaks. These shift patterns are subject to review and the Health Board reserves the right to change working arrangements. CTM is a Health Board committed to meaningful consultation with staff and to making balanced decisions that consider all aspects of our service and workforce.
Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn’t mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn’t ‘fluency’, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see ‘Welsh Language Guidance’ in the documents right at the bottom.
Detailed job description and main responsibilities
You will be able to find a full job description and person specification attached within the supporting documents or please click "Apply Now" to view in Trac.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Welsh language skills are desirable
Person specification
Skills
Essential
- Well organised in approach to work tasks
- Understand the importance of reporting to the nurse in charge
Desirable
- Ability to be flexible
Abilities
Essential
- Ability to work as a member of a team but also able to show initiative to work alone
- Ability to work supervised and in non supervised circumstances
Experience
Essential
- Care experience
- Experience of dealing with members of the public
Personal Attributes
Essential
- Professional Manner
- Reliable and good time keeping
- Recognise the importance of maintaining confidentiality
Communication skills
Essential
- Good communication skills
Desirable
- Welsh Language Skills (Level 3 and above Speaking/Listening)
Qualifications/Knowledge
Essential
- Level 2 in Care, or Ability to undertake a period of Induction and on the job training to include theoretical knowledge of care and a range of work-related procedures
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Applying for this NHS job
This advert is for Health Care Support Worker with Cwm Taf Morgannwg University Health Board in Cardiff, Cardiff, Wales. It is listed as a Band 2 Healthcare support worker role. The advertised salary is £26,300 per annum. The contract type is Permanent. The application deadline is 03 Aug 2026.
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