Health Care Support Worker

Job summary

We are seeking an enthusiastic Health Care Assistant (HCA) to join our team as a Band 3 HCA. In this role, you will be a valued and integral member of the Childrens Diabetes Multidisciplinary Team (MDT), undertaking delegated tasks to support highquality paediatric diabetes care. This is a rewarding opportunity to make a meaningful difference to the lives of children and young people aged 019 years living with diabetes across our locality.

We are a progressive and passionate team who continue to develop and adapt delivery of care in line with our local and National diabetes colleagues, adapting our MDT approach ensuring that we continue to deliver a service that truly changes lives and improves outcomes for our young people. This role offers a chance to grow and develop the role to continue to deliver compassion, curiosity and commitment to a role and service in making a difference.

As our service develops, elements of the role description may be open to consultation to reflect new ways of working and emerging best practice. This creates a unique opportunity for the post holder to help shape the future of the role, contributing to a service that values growth, adaptability, and meaningful impact.

You will work within a friendly and dynamic team comprising a Band 7 Lead Nurse, Band 6 Diabetes Nurse Specialists, and dedicated administrative colleagues. We also work closely with a wider MDT including dietitians, psychologists, and diabetesspecialist consultants.

Main duties of the job

• Support the MDT Provide daytoday support to the multidisciplinary paediatric diabetes team, delivering a highquality service to children, young people, and their families. This includes offering supervised advice to help optimise blood glucose control and promote healthy physical, psychological, intellectual, educational, and social development within outpatient settings. Base location can be discussed upon successful appointment.
• Contribute to care frameworks Assist in maintaining a robust and effective framework that meets the clinical and developmental needs of children and young people with diabetes.
• Communicate effectively Demonstrate strong interpersonal skills, communicating, liaising, and collaborating effectively with a wide range of professionals across the MDT and wider services.
• Promote positive experiences Uphold a commitment to ensuring a positive, supportive, and compassionate hospital experience for all children, young people, families, and carers.
• Use IT and digital tools Utilise good IT skills and maintain awareness of digital health platforms relevant to diabetes care, supporting accurate documentation and effective communication.
• Adapt to service needs Demonstrate flexibility and adaptability in response to changing situations, service needs, and clinical environments
• Support diabetes education Assist in preparing and delivering diabetes education sessions, including developing resources, organising materials, and booking venues.

Job responsibilities

If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager.

You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks.

We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented.

Full Job Descriptions can be found in the adverts supporting documents.

Over reliance on AI-generated content is discouraged and may diminish the applicant's chances of success.

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