Health Care Support Worker


Location
Salary
£28,819 - £31,626 per annum
Profession
Healthcare support worker
Grade
Band 4
Deadline
02 Nov 2026
Contract Type
Permanent
Posted Date
19 Oct 2026
Medical Protection — the side of locally employed doctors from £83

Job requirements

Essential

19 listed

Requirements the employer expects applicants to meet.

  • Other

    Normal colour vision to complete assessments involving the use of software to review retina images in specific colours.

  • Other

    Full driving licence essential as there will be a requirement to drive a light goods vehicle daily, provided by PHW Trust.

  • Other

    Flexible approach to hours of work Ability to travel throughout Wales with overnight stays

  • Qualifications

    GSCE (English Language and Mathematics are desirable) or HND or Level 2 NVQ (literacy and numeracy desirable) or equivalent education in relevant Healthcare subject or photography, or relevant equivalent experience.

  • Qualifications

    Commitment to continuous learning / evidence of CPD

  • Qualifications

    A good standard of general education

  • Skills and Attributes

    Team Worker

  • Skills and Attributes

    Computer literate - esp windows packages

  • Skills and Attributes

    Ability to work under pressure

  • Skills and Attributes

    Good level of manual dexterity

  • Skills and Attributes

    Ability to work methodically and demonstrate good attention to detail.

  • Skills and Attributes

    Sympathetic attitude towards patients

  • Skills and Attributes

    Good communication skills

  • Skills and Attributes

    Responsible attitude towards patient confidentiality

  • Experience & Knowledge

    Health or social care experience

  • Experience & Knowledge

    Multi-disciplinary team working

  • Experience & Knowledge

    Direct patient contact / customer facing role

  • Experience & Knowledge

    Understanding of importance of following processes / guidelines

  • Experience & Knowledge

    Interest in photography and / or screening services

Desirable

12 listed

Additional qualities the employer would prefer.

  • Other

    Experience in driving Light goods vehicles (LGV)

  • Other

    Welsh language speaker

  • Qualifications

    Diploma in Health Screening

  • Qualifications

    Professional qualification - medical photography

  • Skills and Attributes

    Awareness of manual handling guidelines

  • Skills and Attributes

    Understanding of importing/exporting data via networks

  • Experience & Knowledge

    Practical photography

  • Experience & Knowledge

    Ophthalmology experience

  • Experience & Knowledge

    Experience of quality systems and process.

  • Experience & Knowledge

    Understanding of diabetic eye disease

  • Experience & Knowledge

    Anatomy of the eye

  • Experience & Knowledge

    Understanding of diabetes

Job overview

There is an exciting opportunity to join our busy South Wales team as a Healthcare Support Worker (Retinal Photographer), directly delivering screening clinics to participants primarily in the area. The ability to travel between sites is essential for this role to transport equipment in Diabetic Eye Screening vehicles.

We are seeking an enthusiastic and committed individuals to join our team and train as a retinal screener.

If you are…

  • Experienced in a patient or customer-facing role in a Health or Social Care setting,
  • Passionate about providing high-quality, patient-centred care,
  • Dedicated to continuous service improvement,
  • Committed to attaining a retinal screening Diploma,

…and hold a full UK driving licence, we would love to hear from you!

About DESW

Our service provides screening to detect early signs of diabetic retinopathy, a complication of diabetes that can lead to vision loss or blindness if left untreated. The screening process involves taking high-quality digital images of the retina (the light-sensitive layer at the back of the eye) to identify any damage to the small blood vessels caused by diabetes.

To learn more about the work we do, please visit Diabetic Eye Screening Wales - Public Health Wales

Main duties of the job

Key Responsibilities:

  • Guide participants through screening appointments, ensuring accurate record-keeping.
  • Administer eye drops and accurately check pupil dilation within specified timeframes.
  • Capture high-quality digital images of the retina using specialised cameras.
  • Strictly adhere to DESW protocols and standard operating procedures.
  • Drive the Trust's Light Goods Vehicle to clinic venues primarily across West Wales and occasionally other regions within Wales.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Welsh language skills are desirable

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Applying for this NHS job

This advert is for Health Care Support Worker with Public Health Wales NHS Trust in Cardiff, Wales. It is listed as a Band 4 Healthcare support worker role. The advertised salary is £28,819 - £31,626 per annum. The contract type is Permanent. The application deadline is 02 Nov 2026.

Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (19 Oct 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.

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