Health care support worker

Job overview

Are you passionate about delivering high‑quality care to individuals with complex mental health needs? Do you want to be part of a supportive and forward‑thinking team within a medium secure service? If so, we would love to hear from you. The Hatherton Centre is looking for enthusiastic and caring Band 2 Health Care Support Workers to join our well‑established multi‑professional team. This is a fantastic opportunity to contribute to the delivery of safe, compassionate, evidence‑based care for service users who require intensive support within a medium secure environment. About the Role As a Health Care Support Worker, you will play a vital role in supporting both staff and service users across the ward environments within the Hatherton Centre. Working under the guidance of registered professionals, you will provide high‑quality therapeutic support, contribute to patient safety, and help ensure smooth daily operations. You will be a key member of the team, helping to create a positive, recovery‑focused atmosphere for service users and colleagues. You will need to: Be compassionate, reliable, and self‑motivated Enjoy working as part of a busy and supportive team Have good communication skills and a caring approach Be able to work in challenging environments with resilience and professionalism Ideally have some experience in a health or social care setting (full training will be provided)

Main duties of the job

The post holder will support the delivery of high‑quality, person‑centred care within a secure mental health setting. You will spend therapeutic time with service users, assist with meaningful activities, and help promote recovery through evidence‑based interventions. Working under the direction of Registered Professionals, you will contribute to the implementation and evaluation of individualised care plans and provide compassionate support with personal care needs when required. You will communicate effectively with service users, carers and the multi‑disciplinary team, accurately reporting observations and changes in presentation. The role includes maintaining professional boundaries, safeguarding dignity and rights, and promptly reporting risks or concerns. You will help ensure the ward environment remains clean, safe and secure, and support smooth admission, transfer and discharge processes. The post holder will participate in regular supervision, follow all Trust policies and work collaboratively to enhance service quality. Due to the nature of the service, you will be required to work a 24‑hour rotational shift pattern, including nights and weekends.

Detailed job description and main responsibilities

*Please see the attached Job Description & person Specification for further details on the role.*

What we offer:

Flexible working patterns Monthly supervision and ongoing support Regular contact with a highly visible Modern Matron Peer support from a dedicated wider team Access to a wide range of training and development opportunities A supportive environment with a strong focus on staff wellbeing

This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn