Health Care Support Worker - Police Custody Healthcare

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The role:

We have an exciting new development for Health Care Support Workers to join the team supporting individuals referred to Police Custody Health Care (PCHC).

The role of the Healthcare Support Worker is to support healthcare staff to deliver care in line with the standards and policies of healthcare provision in the NHS/PCHC.

The role involves assisting healthcare professionals to ensure that the physical environment is safe, clean, comfortable and suitable for person referred for care. To contribute to the physical, emotional and spiritual needs of person referred by being an active and supporting member of the team.

This is a diverse role which involves the day to day delivery of a high standard of support to the PCHC team to enable health care to be delivered to a population who may have a comprehensive range of physical, psychological, substance misuse and social problems, whilst maintaining a high level of awareness and compliance with security procedures within the PCHC environment

Applicants will have completed SVQIII in healthcare or equivalent experience gained working in a caring environment/role; be competent in the use of computerised information systems including MS Office and have well-developed communication skills both written and oral.As the role is covering a peripatetic and regional service a driving licence is require

Please note we can not provide sponsorship for this role.

Duration, Location, and Working Pattern:

• Permanent part-time post of 17.4 hours per week
• Location based in Govan Police Station
• The shift pattern is 24 hours, 7 days a week.

Key responsibilities:

The post-holder:

• will work as part of the multi-disciplinary team, working the rostered shift pattern and will be responsible for supporting the delivery of care to persons referred in PCHC
• will be responsible to their direct nurse line manageris responsible for undertaking duties/tasks as allocated and instructed by the shift coordinator
• is required to utilise available resources to maximum effect whilst effectively meeting the essential demands of patient care and service delivery
• is required to support the data input and audit processes within the service ensuring continuous development to meet ongoing needs of the PCHC service

Knowledge, training, qualifications and/or experience required to do the job:

• SVQIII in healthcare or equivalent experience gained working in a caring environment/role
• Competent in the use of computerised information systems including MS Office
• Well-developed communication skills both written and oral
• Ability to effectively meet the demands of a challenging workload
• An ability to work with people as part of a multidisciplinary team
• The ability to prioritise assigned workload

What we offer:

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

Interested?

If you would like to find out more, we would love to hear from you.

For an informal discussion, please contact:Sharon Campbell, Interim Senior Charge Nurse, On 07812474098 / 0141 532 6775 or email Sharon.Campbell6@nhs.scot

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates

This post may close early due to the volume of response. Please submit your application form as soon as possible. Due to the volume of applications that we receive, we will not be able to provide shortlisting feedback.

AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.

• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
• Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
• Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

From 1 April 2026, the Agenda for Change full-time working week will reduce from 37 hours to 36 hours. Part-time working hours will be reduced on a pro-rata basis. A corresponding increase in the hourly rate will apply, ensuring that overall pay remains unchanged.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The role:

We have an exciting new development for Health Care Support Workers to join the team supporting individuals referred to Police Custody Health Care (PCHC).

The role of the Healthcare Support Worker is to support healthcare staff to deliver care in line with the standards and policies of healthcare provision in the NHS/PCHC.

The role involves assisting healthcare professionals to ensure that the physical environment is safe, clean, comfortable and suitable for person referred for care. To contribute to the physical, emotional and spiritual needs of person referred by being an active and supporting member of the team.

This is a diverse role which involves the day to day delivery of a high standard of support to the PCHC team to enable health care to be delivered to a population who may have a comprehensive range of physical, psychological, substance misuse and social problems, whilst maintaining a high level of awareness and compliance with security procedures within the PCHC environment

Applicants will have completed SVQIII in healthcare or equivalent experience gained working in a caring environment/role; be competent in the use of computerised information systems including MS Office and have well-developed communication skills both written and oral.As the role is covering a peripatetic and regional service a driving licence is require

Please note we can not provide sponsorship for this role.

Duration, Location, and Working Pattern:

• Permanent part-time post of 17.4 hours per week
• Location based in Govan Police Station
• The shift pattern is 24 hours, 7 days a week.

Key responsibilities:

The post-holder:

• will work as part of the multi-disciplinary team, working the rostered shift pattern and will be responsible for supporting the delivery of care to persons referred in PCHC
• will be responsible to their direct nurse line manageris responsible for undertaking duties/tasks as allocated and instructed by the shift coordinator
• is required to utilise available resources to maximum effect whilst effectively meeting the essential demands of patient care and service delivery
• is required to support the data input and audit processes within the service ensuring continuous development to meet ongoing needs of the PCHC service

Knowledge, training, qualifications and/or experience required to do the job:

• SVQIII in healthcare or equivalent experience gained working in a caring environment/role
• Competent in the use of computerised information systems including MS Office
• Well-developed communication skills both written and oral
• Ability to effectively meet the demands of a challenging workload
• An ability to work with people as part of a multidisciplinary team
• The ability to prioritise assigned workload

What we offer:

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

Interested?

If you would like to find out more, we would love to hear from you.

For an informal discussion, please contact:Sharon Campbell, Interim Senior Charge Nurse, On 07812474098 / 0141 532 6775 or email Sharon.Campbell6@nhs.scot

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates

This post may close early due to the volume of response. Please submit your application form as soon as possible. Due to the volume of applications that we receive, we will not be able to provide shortlisting feedback.

AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.

• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
• Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
• Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

From 1 April 2026, the Agenda for Change full-time working week will reduce from 37 hours to 36 hours. Part-time working hours will be reduced on a pro-rata basis. A corresponding increase in the hourly rate will apply, ensuring that overall pay remains unchanged.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.