Health Care Support Worker - Orthopaedics

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The role:

Fracture clinic are excited to announce a vacancy for a Health Care Support Worker to join our team based in Inverclyde Royal Hospital in Greenock.

We are looking for an enthusiastic and motivated HCSW with effective communication skills to join our friendly team. In return we offer on-going learning opportunities to support your learning and development. As part of the Trauma and Orthopaedics Speciality, our Fracture Clinic provides care to a varied range of patients including trauma, major trauma, paediatric trauma, elective pre-listing and routine pre and post op elective orthopaedic patients. We support a multi-disciplinary approach which includes nursing staff, consultants, and extended scope practitioners. Plastering skills would be not be expected, however as part of our team you will have the opportunity to develop these skills.

Wound care would be expected of the post holder, which can sometimes require complex management. Previous out-patient or fracture clinic experience would be preferable but not essential.

All other roles will be assessed for sponsorship eligibility in line with current Home Office requirements. NHS Greater Glasgow and Clyde (NHSGGC) can only issue a Certificate of Sponsorship (CoS) where these are met.

Duration, Location, and Working Pattern:

• Permanent Contract
• Part-time Position (17 hours per week)
• Location based in Fracture Clinic, Inverclyde Royal Hospital
• Shift Pattern for this post are Monday - Friday

Key responsibilities:

• Assist patients with activities of daily living including personal hygiene and dressing while adhering to manual handling procedures and policies.
• Assist the Registered Nurse and where appropriate other members of the Clinical Team to deliver patient care.
• Ensure patients receive the care and assistance required with application and ongoing cast care
• Co-operate with and maintain good relationships with other disciplines that are attending and treating clients to maximise patient care.
• Maintain good relationships, and an empathic approach, to patient’s carers and relatives and refer them to a Registered nurse for any questions they may have on the patients’ condition or for any suggestions or complaints that they wish to raise.
• Observe and report changes in the patients’ physical/psychological needs and participate in maintaining accurate and up-to-date records to ensure effective communication e.g. fluid charts, water-flow charts and any other records as required.
• Work within agreed policies and procedures to ensure maintenance of safe working practices for patients and colleagues. This includes complying with all Health & Safety legislation and policies with particular regard to COSHH, Fire, Infection Control and Manual Handling.
• Adhere to ward and unit procedures for the use of supplies and equipment in order to promote the effective and efficient use of resources.
• Responsible for the cleaning and tidying of clinical areas, equipment and storage cupboards – excluding those for the storage of controlled drugs and medicines – and reporting defects and areas of concern to the nurse in charge.

Knowledge, training, qualifications and/or experience required to do the job:

• Caring disposition, with experience working in a caring environment/role.
• Ability to work with people and as part of a multidisciplinary team.
• Effective written and verbal communication skills/literacy/ numeracy skills
• Ability to carry out assigned tasks effectively in a busy environment.
• Ability to fulfil the requirement of the job description

What we offer:

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

Interested?

If you would like to find out more, we would love to hear from you.

For an informal discussion, please contact:

June Weir, Senior Charge Nurse, on 01475 504547 or email june.weir2@nhs.scot

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates

This post may close early due to the volume of response. Please submit your application form as soon as possible. Due to the volume of applications that we receive, we will not be able to provide shortlisting feedback.   AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.

• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
• Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
• Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

From 1 April 2026, the Agenda for Change full-time working week will reduce from 37 hours to 36 hours. Part-time working hours will be reduced on a pro-rata basis. A corresponding increase in the hourly rate will apply, ensuring that overall pay remains unchanged.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The role:

Fracture clinic are excited to announce a vacancy for a Health Care Support Worker to join our team based in Inverclyde Royal Hospital in Greenock.

We are looking for an enthusiastic and motivated HCSW with effective communication skills to join our friendly team. In return we offer on-going learning opportunities to support your learning and development. As part of the Trauma and Orthopaedics Speciality, our Fracture Clinic provides care to a varied range of patients including trauma, major trauma, paediatric trauma, elective pre-listing and routine pre and post op elective orthopaedic patients. We support a multi-disciplinary approach which includes nursing staff, consultants, and extended scope practitioners. Plastering skills would be not be expected, however as part of our team you will have the opportunity to develop these skills.

Wound care would be expected of the post holder, which can sometimes require complex management. Previous out-patient or fracture clinic experience would be preferable but not essential.

All other roles will be assessed for sponsorship eligibility in line with current Home Office requirements. NHS Greater Glasgow and Clyde (NHSGGC) can only issue a Certificate of Sponsorship (CoS) where these are met.

Duration, Location, and Working Pattern:

• Permanent Contract
• Part-time Position (17 hours per week)
• Location based in Fracture Clinic, Inverclyde Royal Hospital
• Shift Pattern for this post are Monday - Friday

Key responsibilities:

• Assist patients with activities of daily living including personal hygiene and dressing while adhering to manual handling procedures and policies.
• Assist the Registered Nurse and where appropriate other members of the Clinical Team to deliver patient care.
• Ensure patients receive the care and assistance required with application and ongoing cast care
• Co-operate with and maintain good relationships with other disciplines that are attending and treating clients to maximise patient care.
• Maintain good relationships, and an empathic approach, to patient’s carers and relatives and refer them to a Registered nurse for any questions they may have on the patients’ condition or for any suggestions or complaints that they wish to raise.
• Observe and report changes in the patients’ physical/psychological needs and participate in maintaining accurate and up-to-date records to ensure effective communication e.g. fluid charts, water-flow charts and any other records as required.
• Work within agreed policies and procedures to ensure maintenance of safe working practices for patients and colleagues. This includes complying with all Health & Safety legislation and policies with particular regard to COSHH, Fire, Infection Control and Manual Handling.
• Adhere to ward and unit procedures for the use of supplies and equipment in order to promote the effective and efficient use of resources.
• Responsible for the cleaning and tidying of clinical areas, equipment and storage cupboards – excluding those for the storage of controlled drugs and medicines – and reporting defects and areas of concern to the nurse in charge.

Knowledge, training, qualifications and/or experience required to do the job:

• Caring disposition, with experience working in a caring environment/role.
• Ability to work with people and as part of a multidisciplinary team.
• Effective written and verbal communication skills/literacy/ numeracy skills
• Ability to carry out assigned tasks effectively in a busy environment.
• Ability to fulfil the requirement of the job description

What we offer:

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

Interested?

If you would like to find out more, we would love to hear from you.

For an informal discussion, please contact:

June Weir, Senior Charge Nurse, on 01475 504547 or email june.weir2@nhs.scot

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates

This post may close early due to the volume of response. Please submit your application form as soon as possible. Due to the volume of applications that we receive, we will not be able to provide shortlisting feedback.   AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.

• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
• Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
• Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

From 1 April 2026, the Agenda for Change full-time working week will reduce from 37 hours to 36 hours. Part-time working hours will be reduced on a pro-rata basis. A corresponding increase in the hourly rate will apply, ensuring that overall pay remains unchanged.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.