Job requirements
Essential
9 listedRequirements the employer expects applicants to meet.
- Knowledge
Knowledge of when to seek advice and refer to a registered care professional.
- Knowledge
Able to listen to advice from colleagues and understanding the importance of promoting health and well-being
- Experience
Experience of working in a team under appropriate supervision.
- Experience
Able to demonstrate an understanding of principles of effective customer care.
- Experience
Good basic hygiene skills
- Qualifications
Good standard of general education including numeracy and literacy
- Technical skills and competencies
Ability to communicate clearly and effectively (to understand and be understood)
- Technical skills and competencies
Ability to follow clear instruction and feed back to senior staff. Ability to work as part of a team, as well as on own initiative.
- Technical skills and competencies
IT literate
Desirable
6 listedAdditional qualities the employer would prefer.
- Experience
Previous experience of working within a care environment/NHS
- Experience
Experience of working as part of a multidisciplinary team
- Experience
Experience of working with the public
- Qualifications
NVQ Level 2 in care or customer serives
- Technical skills and competencies
Understanding of basic physiology e.g. normal vital signs, fluid balance, nutritional requirements etc.
- Technical skills and competencies
Manual handling of patients using lifting aids
Job overview
An exciting opportunity has arisen for a caring, enthusiastic, and motivated Healthcare Assistant to join our friendly Eye Ward and Eye Day Case Unit team.
As a Healthcare Assistant, you will play a vital role in supporting the delivery of high-quality ophthalmic care to patients undergoing a wide range of eye treatments and surgical procedures. Working alongside registered nurses, ophthalmologists, and the wider multidisciplinary team, you will contribute to providing a safe, welcoming, and efficient patient experience.
Whether you have previous healthcare experience or are looking to develop your career within a specialist clinical area, this role offers excellent opportunities for learning and professional development.
Interview date: 30th October 2026
Main duties of the job
- Assist in delivering high standards of patient-centred care.
- Support patients with their personal care needs while promoting dignity and independence.
- Record and monitor routine observations, escalating concerns appropriately.
- Assist with patient admissions, discharges, and transfers.
- Prepare patients for ophthalmic procedures and surgery.
- Support the nursing team in maintaining a safe and clean clinical environment.
- Ensure equipment and consumables are stocked and readily available.
- Provide reassurance and support to patients and relatives throughout their hospital journey.
- Maintain accurate patient documentation in line with Trust policies.
Detailed job description and main responsibilities
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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Applying for this NHS job
This advert is for Health Care Support Worker - Eye Ward and Eye Day Surgery with University Hospitals Dorset NHS Foundation Trust in Poole, England. It is listed as a Healthcare support worker role. The advertised salary is Negotiable. The contract type is Permanent. The application deadline is 19 Oct 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (05 Oct 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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