Health Care Support Worker - Community Mental Health - B3

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The role:

As an integral member of the multi-disciplinary team the post-holder will work in partnership demonstrating compassionate caring behaviours to fulfil the key functions of the inpatient ward/department.

In particular the post-holder will be responsible for contributing to the care and support of people involved in the inpatient mental health service. The post-holder will provide care and support as part of an agreed plan of care which involves the use of strength based recovery focused approach that proactively involves the person.

The post holder is required to be able to undertake duties without direct supervision working in partnership with patients, carers and other professionals/ agencies in line with legislative frameworks, agreed standards and clinical policies as well as participating in regular Nurse Line Management Supervision and Clinical Supervision.

Duration, Location, and Working Pattern:

• Location based in Brand St Resource Centre
• Permanent full-time post
• Working hours for this post Monday to Friday, 9am-5pm

Key responsibilities:

The post holder will:

• Functioning as support worker within a multi-disciplinary team, to a defined patient group
• Contributing to the nursing assessment by implementing and reporting on aspects of the prescribed plan of care to the named nurse/ nurse in charge.
• Contributing to risk assessment and risk management planning by identifying and reporting issues of concern to the named nurse/ nurse in charge and supporting multi-disciplinary team compliance with NHSGGC policy and procedures
• Carrying out all relevant forms of nursing care pertinent to the individual needs of people
• within the defined patient group
• Identifying and responding to the health promotion needs of patients focusing on improving the mental well-being of patients
• Identifying and responding to the health promotion needs of patients focusing on improving the physical health of patients
• Identifying and responding to the needs of patients which might be related to vulnerability, gender health, domestic abuse, child protection and/or self-harm.

Knowledge, training, qualifications and/or experience required to do the job:

• Educated to or actively working towards SVQ3/ SCQF level 6 or equivalent experience
• Completion of a health / mental health / social care programme or equivalent experience
• Working knowledge of mental health nursing care
• Working knowledge of mental health issues
• Evidence of using digital technology/ information systems/ email and basic applications
• Knowledge of health and social care issues that impact on mental health and wellbeing
• Experience of working in the CMHT environment
• Evidence of skills and behaviours that demonstrate effective written and verbal communication
• Evidence of skills and behaviours that demonstrate application of HCSW Standards and Code of Conduct
• Ability to form working relationships with others
• Ability to follow instructions and undertake work without direct supervision
• Full driving licence required

What we offer:

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

Interested?

If you would like to find out more, we would love to hear from you.

For an informal discussion, please contact:

Graeme Watson, Charge Nurse, 0141 303 8900, Graeme.Watson3@nhs.scotPlease note that interviews will only be taking place in-person due to the practical element of the interview process (venepuncture test)

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates

This post may close early due to the volume of response. Please submit your application form as soon as possible. Due to the volume of applications that we receive, we will not be able to provide shortlisting feedback.

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• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
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• Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

From 1 April 2026, the Agenda for Change full-time working week will reduce from 37 hours to 36 hours. Part-time working hours will be reduced on a pro-rata basis. A corresponding increase in the hourly rate will apply, ensuring that overall pay remains unchanged.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

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