Health Care Support Worker - Clinical Care

Job overview

Are you a motivated, can-do person looking for a fresh challenge in a friendly, acute hospital environment? We’re a small, welcoming team based in the Medical Outpatients department, working closely with doctors, receptionists, admin staff, and colleagues from other outpatient areas to deliver high-quality patient care.

The team delivers comprehensive support, covering nursing tasks and general operational needs, across a range of clinics to ensure they run smoothly and efficiently. While the majority of your time will be spent in the outpatient department, there will be occasions when you will be needed to assist on the medical inpatient wards, providing both personal and clinical care.

The successful applicant, working 3-4 half days a week, will benefit from an opportunity to contribute to the care of hundreds of patients every week, while working across several different specialties. You’ll be part of a team that values collaboration, flexibility, and a positive attitude. Our shift pattern runs from 08:00 to 18:00 , Monday to Friday. Staff work flexibly across these hours and participate in a rotating late shift to support clinics that run over, or patients awaiting transport. Any extra time worked is given back as time off in lieu.

Main duties of the job

We are seeking an enthusiastic and reliable Clinical Healthcare Support Worker to join our team. This is an exciting opportunity to work in varied clinical environments, where you will play a crucial role in supporting patients throughout their healthcare journey.

The role requires working confidently within your scope of practice, showing initiative, applying effective problem-solving skills, and using appropriate escalation procedures when needed.

Key responsibilities include:

• Assisting with the preparation and smooth running of outpatient clinics
• Chaperoning and supporting patients during consultations and clinical procedures
• Recording observations and basic clinical measurements (following appropriate training)
• Supporting the recording of clinic outcomes
• Escorting patients and assisting with their mobility needs
• Ensuring a clean, safe, and well-maintained clinical environment
• Using clinical and administrative IT systems as required
• Collaborating with a multi-disciplinary team to deliver the best possible patient experience
• Assisting patients with personal care
• Incident reporting

If you're looking for a rewarding role where you can make a real impact, we'd love to hear from you!

Detailed job description and main responsibilities

Please view the attached job description for full details of the role and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification.

Please note due to high volume of applications for some posts, this post may close before the displayed closing date. We recommend that you apply for this role asap.

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.