Health Care Support Worker - Acute Medical Unit

Job overview

Are you passionate about caring for others?

Why not join the NHS in a rewarding career as a Healthcare Support Worker?

We can offer fully supported training for the role as well as support and guidance to career progression.

No previous experience is necessary, as we provide the training you will need to succeed in this role. We offer a bespoke full induction, support you through the care certificate and beyond, with mentors on the wards to help you reach your potential and deliver first class care to our patients.

This post is being advertised as a Band 3, however applicants that do not meet the required care certificate competencies will initially be employed as a Band 2. Applicants who hold a care certificate accreditation will start in post at Band 3.

Our HCSWs are invaluable to the trust and play an integral role in the wards and departmental teams. The role of a HCSW can be challenging but overall rewarding. Working alongside likeminded people, our teams are caring, compassionate and inclusive. We believe in “growing our own” and support progression pathways to staff nurse training applications.

Base Location: Poole Hospital

Interview Date: 18th November 2026

Main duties of the job

We are open 24 hours a day 7 days a week - therefore, we require everyone to be fully flexible across all shift patterns, including weekdays, weekends, nights and bank holidays.

Main Duties of the job include but not limited to;

Providing high-quality personal care, supporting patients with washing, dressing, toileting, nutrition, hydration and mobility.

Assisting patients to maintain comfort, dignity, privacy and independence.

To Undertake and record routine clinical observations, promptly reporting any concerns or deterioration to a registered nurse.

Support the admission, transfer and discharge of patients.

Assisting with patient assessments, documentation and maintenance of accurate patient records.

Supporting nurses and the multidisciplinary team in delivering safe, effective and compassionate care.

Maintaining a clean, safe and organised clinical environment, adhering to infection prevention and control standards.

Assisting with specimen collection, stock management and preparation of clinical equipment.

To Communicate effectively with patients, relatives, carers and members of the healthcare team.

Recognising and escalating changes in patient condition, ensuring timely intervention and appropriate care.

Adhering to Trust policies, safeguarding procedures, health and safety requirements, and information governance standards.

Contribute to positive patient experiences and support the smooth running of the Acute Medical Unit.

Detailed job description and main responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.