
Job requirements
Essential
25 listedRequirements the employer expects applicants to meet.
- Other
Frequent, moderate effort for several short periods during the shift such as manual handling patients to supporting patients personal care
- Other
Occasional requirement for concentration, with few competing demands for attention
- Other
Aware that developing resilience to distressing situations is necessary without losing the ability to care compassionately
- Other
Aware of the process for accessing staff health and wellbeing support
- Other
Occasional exposure to distressing situations which may care of chronic health conditions, patient end of life care/ care after death.
- Other
Able to carry out direct personal care as required on ward or department.
- Other
Occasional exposure to patients with challenging behaviours
- Skills
Ability to communicate effectively in both verbal and written formats
- Skills
Good interpersonal skills
- Skills
Able to work within a team
- Skills
Able to accept direction and guidance
- Skills
Aware of own limitations
- Skills
Flexible in working hours
- Skills
Able to prioritise own workload and manage time effectively
- Skills
Flexible, adaptable and responsive to change
- Skills
Reliable and professional
- Skills
Ability to cope in stressful and challenging situations
- Skills
Inclusive and non-judgmental
- Skills
Punctual, motivated and committed
- Skills
Effective role model demonstrating Trust values
- Skills
Basic IT skills
- Qualifications
Completion of Trust Care Certificate within 4 months of appointment
- Qualifications
Basic literacy and numeracy skills
- Knowledge & Experience
Knowledge of personal care and related procedures
- Knowledge & Experience
Experience of working in a team
Desirable
3 listedAdditional qualities the employer would prefer.
- Qualifications
NVQ level 2 Health and Social Care or equivalent
- Qualifications
Care Certificate (equivalent to level 1)
- Knowledge & Experience
Experience of working in a patient care/health related role
Job overview
Looking for an exciting new opportunity?
We are seeking an enthusiastic Health Care Assistant to join our dedicated team of Nursing and Medical Staff on Ward 1C, Acute Medical Unit.
The successful candidate should be hard-working, motivated and committed to team working and support the Staff Nurse role, and is expected to rotate to both days and nights, is to be flexible in their approach to caring for a group of patients.
About Us!
The Acute Medical Unit is a fast paced, busy environment, and the successful candidates will be dynamic, enthusiastic individuals, who would like a career in this area.
Our patients come directly from our Emergency Department. The ECA beds will take patients who require respiratory support, as well as cardiac monitoring in the acute phase of their illness, as well as other patients requiring a High Dependency Setting.
Applicants are desired to hold the Care Certificate Qualification, however if the post holder has not achieved this, you will be required to complete the qualification upon appointment.
Please note, this post may close earlier than expected should a sufficient number of applications be received.
Main duties of the job
The Health Care Support Worker (HCSW) will:
- Undertake personal care duties for patients within the care setting accessing supervision from registered healthcare practitioner. Personal care refers to delivery of personal hygiene and assisting with feeding, not requiring clinical skills.
- Record patient’s personal care information in accordance with local and trust policies.
- Work with all members of the multi-disciplinary team to deliver the Trust’s vision and values providing safe, high quality compassionate, person centred care.
- Demonstrate ward routine to new employees in own work area, where required.
Detailed job description and main responsibilities
- Work as part of a team and duties will be delegated by the registered healthcare professional.
- Act within the scope of your training and competence, knowing who to ask for help and support if you are not sure.
- Work within agreed ways of working, following relevant Trust standards, policies and protocols.
- Communicate compassionately and effectively with individuals and their families, carers and health care practitioners using a range of techniques, maintaining confidentiality and using tact, empathy, persuasion and reassurance.
- Observe, assess and respond to personal care patient’s needs appropriately, escalating concerns to nursing staff, as required.
- Organises self in general work tasks or when delivering patient care with supervision where needed from Senior Health Care Assistant and/or nursing staff.
- As directed, undertake personal care duties and support activities of daily living, e.g. mouth care, personal hygiene, and toileting needs, demonstrating person centred care.
- Safely deliver care duties including manoeuvring of patient equipment (such as hoists and wheelchairs).
- Under supervision of a registered healthcare practitioner, undertake delegated procedures within the limits of required training and measured competence, where appropriate. For example, patient moving and handling, and providing personal care.
- Support of patients feeding, diet and nutritional needs and accurately record patients nutritional intake and fluid intake and output, noticing and reporting changes to the nursing staff.
- Ensure patient property is managed as per Trust policy.
- Monitor levels of supplies and order supplies for the department as appropriate.
- Demonstrates own duties to new starters, contributing to the learning environment.
- To work in line with Trust policies and procedures
- Contributes to maintaining a safe, healthy working environment.
- Follow the principles for implementing a duty of care, always acting in the best interest of individuals to ensure they do not come to harm.
- Work in partnership with the individual, their carers/ families and the wider healthcare team.
- Maintain and further develop your own skills and knowledge through development and learning activities; maintain evidence of your personal development and actively prepare for and participate in appraisal.
- Participate in team handovers
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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Applying for this NHS job
This advert is for Health Care Support Worker - Acute Medical Unit (Ward 1C) with Mersey and West Lancashire Teaching Hospitals NHS Trust in Prescot, England. It is listed as a Band 2 Healthcare support worker role. The advertised salary is £25,272 Per Annum, Pro Rata. The contract type is Permanent. The application deadline is 22 Oct 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (08 Oct 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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