Job overview
** Previous applicants need not apply**
If you care for others without a second thought and are looking for a rewarding career where you can make a difference Complex Care could be the right choice for you. We are looking to recruit enthusiastic Health Care Assistants with a positive attitude and compassion to join the Complex Care Team to support children and young people with complex medical needs in their own homes and education settings.
You should be able to demonstrate a willingness and commitment to team working and have good communication skills. Level 3 NVQ in health and social care is essential.
Successful applicants will complete a competency-based training programme and will have the opportunity to complete the Care Certificate developed by Skills for Care, skills for health and Health Education England, which will equip them with the fundamental skills needed to provide quality care. You will have access to the NHS pension scheme and health service discounts.
We have several positions available which will involve shift work including days, nights and weekends. Our office is based in Congleton, but the care packages are based within East Cheshire so the ability to travel is essential part of this role, please demonstrate on your application form how you would meet this requirement.
Hours per week: 37.5 (Full time and part time hours available)
Main duties of the job
The post-holder will be responsible for the holistic care of a children and young adults with complex health care needs and/or technology dependence in the Clients own home.
Following a period of competency based training and supervision; HCA’s will be expected to carry out all relevant forms of care following client care plans and East Cheshire Trust policy, procedures and guidelines.
The post- holder will be working in conjunction with the family, other carers, health care professionals’ and teachers to ensure a holistic approach to the child / young person’s care.
We welcome applications from Graduate visa holders; it is important to note that you must have a minimum of 6 months before this expires at the start of your employment for training and operational reasons.
Non-UK or Irish applicants should check their visa and this role’s eligibility for sponsorship before applying. For further information please visit Visas and immigration - GOV.UK (www.gov.uk)
Please be advised we are unable to provide Skilled Worker Visa Sponsorship to non-UK residents.
Detailed job description and main responsibilities
Please read the attached Applicant Pack prior to completing your application form to find out more information.
Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.
As part of making your application we encourage you to review the Trusts Careers webpage Careers :: East Cheshire NHS Trust for more information about working for East Cheshire NHS Trust.
We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).
We understand that some applicants may choose to use artificial intelligence (AI) tools to assist in preparing their application. While this is not discouraged, it is essential to personalise this information, particularly your supporting information section as these tools cannot fully grasp the context or requirements of the job you’re applying for. We kindly remind candidates that all submissions must be truthful and accurately reflect your own experiences and suitability for this role. Personal integrity and authenticity are central to our recruitment process and being a member of East Cheshire NHS Trust.
Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.
We look forward to receiving your application.
Person specification
Experience
Essential
- Experience of working with people and dealing with members of the public
- Self- motivated and enthusiasm for the role with the ability to work on own initiative whilst recognising own limitations.
- Demonstrates effective verbal communication skills
- Computer literacy
- Team player
Desirable
- Previous community / social / childcare experience.
- Experience of working with complex care clients.
- Experience of working within a multi-disciplinary team.
- Previous experience delivering care in a community setting.
Qualifications
Essential
- Good standard of general education or ability to demonstrate equivalent.
- Good literacy skills
- Care Certificate (or commitment to undertake on commencement of the post)
- NVQ (National Vocational Qualifications) level 3/ City and Guilds – Health/social care related subject (level 3) – or equivalent experience.
Desirable
- GCSE (Grade C pass or Level 2 skills Math/English)
Knowledge & Skills
Essential
- Knowledge, skills or experience in health/social care
- Shows insight into the needs and circumstances of patient group.
- Ability to recognise limitations of the role.
- Understand the concept of self-care and self-management principles
- Knowledge of clinical procedures, observations and care.
- Ensures that own actions support equality, diversity, rights and maintain quality.
- Ability to follow direction during a period of supervision and training.
- Awareness of need for confidentiality and professionality.
Desirable
- Knowledge of professional boundaries
- Awareness of how chronic illness affects the child and family
- Awareness of emotional and social (play) needs of child or young person
- Previous Complex Care experience
- Knowledge of Microsoft office systems
- A basic understanding of the need to follow care plans in order to work within the boundaries of care, and follow guidelines and procedure.
Further Information
Essential
- Please provide any additional relevant information to support your application. Please note that this is a non-scoring question.
Other Role Requirements
Essential
- Please refer to the Job Description and Person Specification for further role requirements.
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Applying for this NHS job
This advert is for Health Care Assistant - Complex Care Team with East Cheshire NHS Trust in Macclesfield, North West, England. It is listed as a Band 3 Healthcare support worker role. The advertised salary is £25,760 - £27,476 per annum, pro rata. The contract type is Fixed term: 12 months (Contract will end 12 months after start of contract). The application deadline is 03 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (20 Jun 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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