Health and Social Care Coordinator

Job overview

Please note: at this stage, the role is open only to colleagues currently employed within Kent and Medway NHS Trusts, the Kent and Medway Integrated Care Board (ICB) and Medway Community Healthcare. Nursing vacancies are also open to Student Nurses and Newly Qualified Nurses.

An exciting opportunity has arisen for a Band 4 Health and Social Care Coordinator (HSCC) to join our multidisciplinary team (MDT) within the Ashford locality. The HSCC plays a vital role in organising and coordinating weekly MDT hub meetings, bringing together professionals across health, social care, and voluntary services to support patients with complex needs.

This role is central to improving patient experience, reducing health inequalities, and delivering proactive, integrated care that helps prevent crises and avoid unnecessary hospital admissions. You will act as both a care coordinator and MDT facilitator, working closely with community nursing teams, GPs, and partner organisations.

The post is primarily based in Ashford, with travel required across the locality for home visits and hub meetings. Occasional support will also be needed within the Canterbury locality. We are looking for someone who demonstrates kindness, professionalism, responsiveness, and excellent communication, aligned to the Trust’s CARE Values into Action Framework.

Main duties of the job

Please note, this vacancy does not meet the criteria for skilled worker sponsorship.  Therefore, we are unable to accept applications from candidates that cannot provide documentary evidence of right to work in the United Kingdom.

As an HSCC, you will support the coordination and delivery of high-quality, person-centred care across the MDT. Key duties include:

• Coordinating MDT hub meetings, including processing referrals, gathering patient updates, arranging attendance, taking minutes, and following up on agreed actions.
• Carrying out telephone and face-to-face assessments to identify patient needs.
• Completing trusted assessor assessments (training provided) and supporting access to equipment and services.
• Signposting patients and families to appropriate health, social, or voluntary sector support.
• Maintaining clear and timely communication with the wider inter-professional team to ensure coordinated care delivery.
• Managing your workload flexibly and responding to changing service priorities with autonomy and professionalism.

This role offers the opportunity to make a meaningful difference by supporting integrated working and improving outcomes for vulnerable patients.

Detailed job description and main responsibilities

As a community Trust, many of our roles require individuals to be able to drive to perform their duties. Where driving is a requirement of the role, you will be asked to confirm that you hold a full UK driving licence or a full driving licence issued by an EU country (not exchanged from a non-EU country) to proceed with your application. We are committed to supporting candidates with disabilities into employment. If you are unable to drive due to a disability, please contact the Recruitment Team via [email protected], quoting the vacancy reference number, so we can support you further.

The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.

Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.

We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.

At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.

Find out more about the community difference here.

Good luck! We can’t wait to meet you and welcome you to #teamKCHFT, #cometocommunity.