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Job overview
This is a rare opportunity to shape the future of workforce productivity, value and effectiveness within one of the largest organisations in Wales.
As Head of Workforce Productivity, Value & Effectiveness, you will play a key strategic leadership role in helping Cwm Taf Morgannwg University Health Board (CTMUHB) make the very best use of its workforce to deliver outstanding patient care. Leading a broad portfolio that includes workforce productivity, workforce analytics, workforce systems and temporary staffing, you will turn complex data into meaningful insight that drive better decisions and delivers measurable improvement.
Working alongside senior leadership teams, you will influence major workforce and organisational decisions, helping to create a sustainable, cost-efficient workforce model that delivers value for patients, staff and the wider NHS.
We are looking for an innovative and commercially aware leader with a strong track record in workforce productivity, transformation, analytics or optimisation. Someone who is naturally curious, able to challenge constructively, and confident using data and evidence to identify opportunities, solve complex problems and deliver lasting change.
This role will be instrumental in delivering the ambitions of the CTMUHB People Plan 2025-2030, helping to create a sustainable workforce that is high performing and equipped to meet the future needs of our population.
Main duties of the job
The post holder will lead programmes focused on workforce productivity, pay bill management, workforce efficiency, workforce systems and workforce analytics. Key to the role will be identifying opportunities to improve performance, reduce unwarranted variation and maximise workforce value. They will work closely with senior leaders across clinical, operational, workforce and finance teams to influence decision-making and drive sustainable change.
A key aspect of the role is creating a culture where evidence, innovation and continuous improvement inform how workforce services are designed and delivered. This includes supporting the development of workforce models, maximising technology as an enabler and strengthening organisational capability through meaningful intelligence.
Success in this role will come from the ability to build strong relationships, inspire teams, challenge traditional thinking and translate complex data into practical solutions that deliver real benefits.
This post is advertised as Welsh Desirable. This doesn’t mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn’t ‘fluency’, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see ‘Welsh Language Guidance’ in the documents right at the bottom.
Detailed job description and main responsibilities
This role is at the forefront of helping the Health Board improve workforce productivity, sustainability and value, ensuring resources are used effectively to support the delivery of safe, high-quality patient care.
Leading a portfolio of specialist teams, the successful candidate will champion a data-driven approach to workforce decision-making, transforming information into actionable insight that supports strategic planning, operational performance and organisational improvement.
The impact of this work will extend beyond workforce services, contributing to better outcomes for patients, improved experiences for staff and greater value across the wider NHS system.
The role offers flexible hybrid working, with opportunities to work at our people team based in Abercynon, across hospital sites and from home.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person specification
Experience
Essential
- Senior leadership experience in workforce, finance, data/digital or operational transformation in the NHS or comparable system.
- Proven track record in cost improvement and productivity programmes.
- Technical subject matter expertise in data-driven performance management and workforce analytics.
- Experience of large-scale system implementation and change management.
Desirable
- Proven track record in robust contract management.
Skills and Attributes
Essential
- Proven ability to influence strategic thinking of senior Health Board management.
- Proven track record of the ability to lead multi-disciplinary working at a strategic level and operationally across numerous functions and sites.
- Ability to analyse and interpret highly complex information.
- Ability to translate data into meaningful insights that inform strategic decision-making.
- Excellent communication skills, written and oral, articulate and robust in presenting highly complex, sensitive and contentious ideas.
Desirable
- Welsh language skills in Speaking/Listening at Level 3 or above
Other Role Requirements
Essential
- Required to travel in a timely manner throughout the sites/locations across CTMUHB.
- Travel on occasions further afield to attend events, meetings etc.
Qualifications and Knowledge
Essential
- Post-graduate degree (MA/MSc/MBA) or demonstrable equivalent experience in a relevant area such as HR, change management, leadership, business planning, data & analytics or service improvement methodologies.
- In depth professional knowledge in strategic development and management, financial management, performance and staff management acquired through experience over an extended period of time.
Desirable
- Project Management qualifications such as PRINCE2 or other methodology.
- Professional qualification (MCIPP or MCIPD).
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Applying for this NHS job
This advert is for Head of Workforce Productivity, Value & Effectiveness with Cwm Taf Morgannwg University Health Board in Cardiff, Cardiff, Wales. It is listed as a Band 8 role. The advertised salary is £80,698 - £92,984 per annum. The contract type is Permanent. The application deadline is 13 Aug 2026.
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