Job requirements
Essential
10 listedRequirements the employer expects applicants to meet.
- Skills
Strong programme and delivery management skills, including planning, dependency management, risk and issue management.
- Skills
Excellent stakeholder management and influencing skills, with the ability to communicate complex technical information clearly to a wide range of audiences.
- Skills
Strong analytical and problem solving skills, with the ability to make balanced and effective decisions in complex, high risk, or ambiguous situations.
- Qualifications
Education to Master’s level or equivalent level of professional experience.
- Qualifications
Evidence of ongoing professional development relevant to technology, digital delivery, or programme management.
- Interpersonal Skills
Strong influencing and negotiation skills, with evidence of achieving outcomes through collaboration, persuasion and constructive challenge rather than authority alone.
- Knowledge & Experience
Extensive senior level knowledge and experience of working within a technical environment, with a strong understanding of technology services, infrastructure, service support and maintenance.
- Knowledge & Experience
Significant experience of leading and delivering large scale, complex technical or digital programmes, including responsibility for risk, quality, assurance, and benefits realisation.
- Knowledge & Experience
Experience of managing outsourced and insourced service models, including supplier management and performance oversight.
- Equality, diversity and inclusion
A clear understanding of, and commitment to, equality, diversity and inclusion, in line with NHS values, policies and statutory responsibilities.
Desirable
Not listed in the available specification.
Job overview
Delivery Management Provision central capabilities that support the efficient and effective delivery of the Technology environment. Drive performance, accountability, and transparency in business operations. Efficiently and effectively deliver and support business operations. Deliver technical projects within a live service environment. The post holder will provide strategic and operational leadership across complex, large‑scale technical programmes, ensuring the successful delivery, operation and continual improvement of critical digital technology services that support NHS England and the wider health and care system
The role requires deep technical expertise, strong programme and service management capability. The post holder will work closely with internal teams, senior stakeholders, and external suppliers to deliver technology programmes aligned to organisational strategy, manage risk and assurance, and ensure high‑quality, reliable digital services that enable improved outcomes for NHS England
Main duties of the job
- Provide leadership and strategic direction for the delivery of complex technical programmes and technology services, ensuring alignment with NHS England’s technology strategy and wider organisational objectives including the 10 year health plan.
- Develop, implement and assure the directorates technical strategy, providing clarity and direction in a complex and constantly evolving digital environment.
- Lead and manage large‑scale programme structures across multiple locations, including mixed environments of insourced and outsourced teams and suppliers, ensuring effective governance and risk management.
- Provide expert technical and operational assurance into system design, infrastructure architecture and service introduction, ensuring solutions meet customer needs, budget constraints and agreed standards.
Detailed job description and main responsibilities
You can find further details about the role, including key responsibilities and accountabilities, alongside the organisational structure and person specification in the attached Job Description and other supporting documents.
Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
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Applying for this NHS job
This advert is for Head of Technical Programmes with NHS England in Wellington Place, Leeds LS1 4AP or Wellington House, London SE1 8UG, Leeds or London. It is listed as a Band 8 Programme manager role. The advertised salary is £94356.00 to £108814.00. The contract type is Permanent. The application deadline is 28 Oct 2026.
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