Job requirements
Essential
25 listedRequirements the employer expects applicants to meet.
- Experience
Knowledge and previous experience of development of Resource Planning and Scheduling Services.
- Experience
Significant in-depth management experience leading a team in a responsive, fast-paced customer-focused, operational environment.
- Experience
Experience of planning and delivery across a variety of disciplines including operational, performance management and service planning.
- Experience
Practical experience and evidence of supporting and facilitating planning processes in health and/or social care, including experience of positively influencing senior managers.
- Experience
Can clearly demonstrate delivery of improvements, operational efficiencies and cost reduction programmes.
- Experience
Experience of developing/working with complex information systems to identify, clarify and monitor change impacts.
- Experience
Broad experience and evidence of working in partnership with NHS organisations at all levels to deliver change and modernisation.
- Experience
Financial and budgetary experience.
- Qualifications
Educated to Level 7, master’s degree level or equivalent and demonstrable level of experience.
- Qualifications
Management qualification Level 7 or demonstrable experience.
- Skills and Knowledge
Ability to prioritise tasks and to manage conflicting demands on time and resources to deliver objectives. Good commercial and financial awareness.
- Skills and Knowledge
Able to move easily between the detail and the big picture on issues in understanding and explaining the complexity of challenges and possible solutions.
- Personal Qualities, Abilities and Attributes
Can motivate, empower and inspire others.
- Personal Qualities, Abilities and Attributes
Values diversity and difference, operates with integrity and openness.
- Personal Qualities, Abilities and Attributes
Able to assess risks, anticipate difficulties and address them.
- Personal Qualities, Abilities and Attributes
Sound judgement, decision making and organisational skills.
- Personal Qualities, Abilities and Attributes
Able to interpret legislation, national guidance, as appropriate to the role.
- Personal Qualities, Abilities and Attributes
Proven background of driving change and self-development.
- Personal Qualities, Abilities and Attributes
Able to identify ways to deliver an excellent service to the organisation and to external bodies.
- Personal Qualities, Abilities and Attributes
Enthusiastic, committed, proactive and innovative and able to use own initiative.
- Personal Qualities, Abilities and Attributes
Able to demonstrate resilience, stamina and reliability under sustained pressure, never losing sight of objectives, with a high level of personal integrity.
- Personal Qualities, Abilities and Attributes
Able to prioritise work and be effective against a background of change and uncertainty.
- Personal Qualities, Abilities and Attributes
Can demonstrate self-awareness and awareness of impact on others.
- Personal Qualities, Abilities and Attributes
Encourages innovative thinking in others and has the ability to harness and develop ideas to conclusion.
- Personal Qualities, Abilities and Attributes
Adaptability to changing and developing processes and procedures.
Desirable
15 listedAdditional qualities the employer would prefer.
- Experience
Previous NHS experience, including NHS targets and the key component parts of successful delivery of these, together with the challenges facing healthcare.
- Experience
Experience of performance management and facilitating/leading change in a complex organisation, including business planning and objective setting.
- Experience
Experience of Workforce Management software, and interfaces.
- Qualifications
Project Management qualification
- Qualifications
Resource Planning qualification
- Skills and Knowledge
Able to design and develop service models.
- Skills and Knowledge
Excellent interpersonal and communication skills, confident presenter with the ability to vary style according to audience (formal and informal, written and verbal), to establish credibility with colleagues and other stakeholders.
- Skills and Knowledge
Able to communicate the implications of complex data using strong influencing, negotiating and persuasive skills and the most appropriate format (this may be to potentially hostile/antagonistic audiences) in situations in order to achieve the organisation’s strategic objectives.
- Skills and Knowledge
Ability to manage internal and external relationships with sensitivity and diplomacy.
- Skills and Knowledge
Proactive problem solver and decision maker able to evidence innovative and strategic thinking ability.
- Skills and Knowledge
Has strong analytic, numeric and critical reasoning skills and is capable of effective problem solving and the ability to make data-driven decisions.
- Skills and Knowledge
Ability to translate corporate and directorate objectives into effective and achievable operational plans, and capable of monitoring their success and outcomes.
- Skills and Knowledge
Excellent planning and organisation skills with ability to make sense of conflicting priorities and reach effective and speedy solutions.
- Skills and Knowledge
Knowledge and understanding of NHS policy framework for health and social care, knowledge of NHS strategies, service policy and practice.
- Personal Qualities, Abilities and Attributes
Able to develop successful relationships with internal colleagues and departments as well as externally with a wide range of stakeholders, and work with individuals and groups from a range of backgrounds to support operational change and delivery.
Job overview
The Head of Resource Planning will support, and where necessary deputise for the Head of Operational Planning in predicting and defining the future scope and challenges in the planning and performance of operational service delivery. The role is a Trust wide one supporting the implementation of the Trusts strategic aims and on-going development through identifying opportunities for change to support improvements in service delivery. The post holder will influence stakeholders and oversee the transformation and implementation of agreed changes.
Please refer to the Job Description attached to this advert for further details.
Main duties of the job
The post holder will lead and be responsible for the delivery of resource planning for both in house and external contingent resource.
The post holder will provide leadership and professional management, combined with responsibility for resource planning across the Trust including the development and implementation of planning changes, providing expertise to support directorates in their work to redesign and modernise services.
They will support the delivery of measurable and observable improvements in planning resources both operational (staff and vehicles) and financial, analysing performance and variations to plans to inform the business planning and operational management of the organisation.
The post holder must be passionate, ambitious and have the desire to influence at the highest levels, both within the Trust and with partner organisations and the wider health economy, and must have a clear vision of how this post will contribute to the achievement of the Trust.
Detailed job description and main responsibilities
For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.
Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.
How to apply Step 1 - Read the advert and the Job Description and Person Specification (attached) Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.
Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
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Applying for this NHS job
This advert is for Head of Resource Planning with East of England Ambulance Service NHS Trust in Melbourn, England. It is listed as a Band 8 Head of service role. The advertised salary is £79,504 - £91,609 Per annum. The contract type is Permanent. The application deadline is 12 Oct 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (28 Sep 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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