Head of Patient Flow

Job overview

Are you an experienced, forward-thinking operational leader ready to shape the future of patient flow across Northumbria?

Medicine and Emergency Care Business Unit are seeking an exceptional Head of Patient Flow to provide strategic and operational leadership across Northumbria Healthcare, driving improvements in patient pathways, discharge and capacity management across the whole system.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Main duties of the job

Working across organisational boundaries, you will collaborate with clinical teams, operational leaders, community services and local authority partners to deliver integrated, sustainable solutions that improve patient experience and system resilience.

Detailed job description and main responsibilities

• Provide strategic leadership and operational oversight of patient flow, discharge and bed utilisation
• Lead end-to-end patient flow improvement across acute, community and partner services
• Drive delivery of national targets, including urgent and emergency care standards and ambulance handover times
• Use data and insight to identify risks, trends and opportunities for transformation
• Lead major change and service redesign programmes to improve flow and reduce delays
• Ensure effective escalation management and system resilience, including winter planning
• Develop high-performing teams, fostering a culture of continuous improvement, collaboration and accountability
• Build strong partnerships across the wider health and care system

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.