Head of Operations - Community & Diagnostics

Requirements the employer expects applicants to meet.

• Skills

  Proven ability to build and maintain effective communication and collaborative working relationships with a diverse range of colleagues, stakeholders, and partner agencies

• Skills

  Skilled in identifying opportunities for service development and redesign, with a track record of successfully implementing transformational change aligned to strategic priorities

• Skills

  Strong interpersonal and leadership skills, with the ability to lead, motivate, and develop individuals and teams across clinical and operational settings

• Skills

  Committed to promoting partnership working with patients, families, carers, communities, and multi-agency colleagues to ensure services are inclusive, responsive, and person-centred

• Skills

  Excellent communication and negotiation skills, with the ability to influence and engage a wide range of audiences both verbally and in writing, including in high-pressure or complex situations

• Skills

  Demonstrates a systematic approach to problem solving, using multiple sources of information to support sound judgement and effective decision-making

• Skills

  Capable of providing strategic vision and direction, involving others in shaping, and delivering the Care Unit’s long-term goals and priorities

• Skills

  Shows breadth of thinking, creativity, and innovation, encouraging others to contribute ideas and challenge existing ways of working

• Skills

  Highly organised, with the ability to plan and prioritise own workload, delegate effectively, and manage competing demands to maximise impact

• Skills

  Proficient in the use of advanced keyboard and IT skills, including Microsoft Office and other key organisational systems, to support effective communication, reporting, and analysis

• Experience

  Demonstrates significant experience in managing people, services, and resources within the NHS, Social Care, Local Government, or across wider sectors including Private, Voluntary, Community, or Social Enterprise organisations

• Experience

  Experienced in leading and managing change processes, including workforce transformation, service improvement, and cultural development

• Experience

  Experienced in budgetary management, including financial planning, monitoring, and reporting, ensuring value for money and alignment with strategic objectives

• Physical Requirements

  Frequent and sustained concentration, particularly during complex tasks such as data analysis, strategic planning, and report writing.

• Physical Requirements

  Unpredictable working pattern, where frequent interruptions and urgent demands are common.

• Physical Requirements

  Required to undertake on-call duties

• Values and Behaviours

  All colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork

• Values and Behaviours

  All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity, and Inclusion (EDI) and how it applies to their role. The Trust’s expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation.

• Qualifications - Academic / Craft / Professional

  Master’s Level or equivalent experience within the public or private sector, including the NHS, Social Care, Local Government and the Voluntary, Community & Social Enterprise Sector

• Qualifications - Academic / Craft / Professional

  Completed a relevant managerial qualification at Level 6 or above (e.g., degree-level, or equivalent professional qualification) and/or have equivalent experience