Job overview
We are looking for an experienced Head of Digital Transformation to lead and deliver complex Trust-wide change at Croydon Health Services NHS Trust. This senior role sits within the Digital Portfolio Team and focuses on projects that originate outside the Digital space, Cost Improvement Programme initiative and digitally enabled service redesign across planned and unplanned care. This is a hands-on role requiring a high degree of autonomy, working directly with clinical, operational, estates, finance, and corporate colleagues to turn strategic priorities into practical delivery.
Main duties of the job
The postholder will personally lead delivery of complex transformation work from design through to implementation. They will manage risk, dependencies and assurance, and provide clear reporting to senior stakeholders. The role includes supporting Trust schemes and service change, leading digital elements of Cost Improvement Programme, and driving adoption of new digital models of care, including patient access, digital pathways and NHS App integration. The postholder will work across organisational boundaries to co-design solutions, maintain clinical continuity, and deliver measurable benefits for patients and services.
Detailed job description and main responsibilities
Please see the attached supporting document (Job Description) which contains more information about the role.
Person specification
General
Essential
- Able to travel across CUH and to other Trust sites independantly
Experience
Essential
- Leading complex multi‑workstream programmes senior level or equivalent
- CIP governance and delivery (QIA; recurrent vs non‑recurrent; benefits tracking)
- Working with Capital‑enabled programmes with Estates, Finance and clinical operations
- Proven experience of Programme governance, risk and assurance with Executive/Board stakeholders
Desirable
- Acute and community experience; partnership working with ICS/One Croydon
Qualifications
Essential
- Masters Degree or equivalent experience
- Programme/Project management certification ( such as MSP Practitioner; PRINCE2 Practitioner)
Desirable
- APM, MoP, Change Management, Lean/QI training; P3O Foundation
- Familiarity with estates delivery;
Knowledge and Skills
Essential
- Proven experience of Business case development and benefits realisation
- Strong financial acumen and use of analytics
- Proven experience of Stakeholder management, influencing and negotiation
- Proven ability of translating strategy into executable plans (milestones, dependencies, outcomes
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Applying for this NHS job
This advert is for Head of Digital Transformation with Croydon Health Services NHS Trust in Thornton Heath, London, England. It is listed as a Band 8 role. The advertised salary is £72,719 - £83,505 per annum inc HCAS. The contract type is Permanent. The application deadline is 29 Jun 2026.
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