Head of Design and Delivery

Job summary

We are seeking an experienced and credible senior leader to join the One Devon Acutes EPR service as our Head of Design and Delivery. This is a permanent business-as-usual role, advertised by Royal Devon University Healthcare NHS Foundation Trust on behalf of the One Devon Acutes EPR team.

Please note this vacancy is only applicable to employees of the Royal Devon NHS Foundation Trust, Torbay and South Devon NHS Foundation Trust and University Hospitals Plymouth NHS Trust.

Main duties of the job

For more detail about the main duties of this role, please see the job description section below. As a key member of the Royal Devon University Healthcare NHS Foundation Trust, you will be joining an exceptional team working together to help our patients to stay healthy, when they need it most.

About us

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford).

Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within peoples own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.

Its never been a more exciting time to join the Royal Devon, as youll help to shape our services as we continue along our integration journey.

Details

• Date posted: 13 August 2026
• Pay scheme: Agenda for change
• Band: Band 8c
• Salary: £79,504 to £91,609 a year per annum pro rata
• Contract: Permanent
• Working pattern: Full-time
• Reference number: 185-665-13675
• Job locations: Royal Devon University Healthcare NHS Foundation Trust, Exeter, Devon, EX2 4QD, United Kingdom

Job responsibilities

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role

Royal Devon University Healthcare NHS Foundation Trust (RDUH), Torbay and South Devon NHS Foundation Trust (TSD) and University Hospitals Plymouth (UHP), known collectively as Devon Acute Trusts, have undertaken the biggest programme of clinical pathway transformation, supported by digital technologies they have ever undertaken ensuring that we do the right thing for our patients and carers, people and communities as well as delivering a working environment which better enables staff to deliver the best care they can every day. This has has culminated in each of the acute Trusts in the ICS linking to one electronic patient record (EPR). One Devon Acute Trusts are continuing to work in partnership with Epic to deliver this transformational work.

You will lead multidisciplinary application, configuration and optimisation teams, ensuring Epic is maintained and developed in line with clinical, operational and digital strategic priorities and mandatory requirements. You will be responsible for leading and directing system design, configuration standards, release management, testing, training, change control and benefits-led optimisation.

You will work closely with senior clinical, operational, digital and supplier colleagues to support effective governance, safe decision-making and continuous improvement. The role includes oversight of system development roadmaps, service assurance, risk management, performance reporting, stakeholder engagement, and the delivery of agreed BAU and optimisation work programmes.

The postholder will be responsible for the delivery of the One Devon Acutes Electronic Patient Record (EPR) design, configuration and transformation to support the successful optimisation and transformation of Epic. Working closely with colleagues across Torbay and South Devon, Royal Devon and University Hospitals Plymouth, you will lead the EPR Configuration team and ensure that the EPR is efficiently and effectively maintained and continually developed to support the delivery of safe, effective and financially sustainable clinical and operational practices across the Devon system.

Working closely with colleagues across Torbay and South Devon, Royal Devon and University Hospitals Plymouth, you will help ensure our EPR continues to support care that is clinically safe, operationally effective and financially sustainable across the Devon system.

About you

We are seeking a senior leader with extensive experience of managing, optimising or supporting complex clinical or operational systems within a healthcare environment. You will bring strong knowledge of clinical, administrative and operational workflows, excellent leadership and stakeholder management skills, and the ability to translate complex technical information into clear, practical decisions.

With a proven record of senior leadership, you will be confident in leading multidisciplinary teams, managing competing priorities, working across organisational boundaries and providing assurance to senior governance groups. Experience of Epic, digital transformation, service management, project and change management and NHS operational environments will be highly advantageous.

About the team

The One Devon EPR service supports the shared Epic EPR across Devons acute Trusts. The service works collaboratively with digital, clinical, operational and transformation teams to maintain, optimise and develop the EPR so it continues to support high-quality, joined-up care across the system.

Working Pattern: The role will require travel to sites across Devon as required. There may also be a requirement to work occasional evenings and weekends, and the postholder will participate in a 24/7 and/or on-call rota for major releases, incidents, upgrades or periods of heightened operational activity.

Interview Date: To Be Confirmed

For further information please contact: Hazel Hedicker, Senior Leadership Team Support Manager, hazel.hedicker@nhs.net

Please note this vacancy is only applicable to employees of the Royal Devon University Healthcare NHS Foundation Trust, Torbay and South Devon NHS Foundation Trust and University Hospitals Plymouth NHS Trust.

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

Benefits

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there.

Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

Salary is not the only financial benefit

You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.

You will also have access to other benefits including:

National discount services such as the Blue Light Card and Health Service Discounts.

Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter

Car lease schemes.

The NHS Pension scheme (one of the most generous and comprehensive in the UK).

Cycle to work scheme

These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.