Job overview
Northumbria Healthcare Digital Services is seeking a dynamic and motivated individual to join our Hardware Team as a Hardware Deployment Technician. We welcome applications from suitably qualified and experienced candidates to become part of our dedicated Hardware team, providing essential support for hardware and software installations across Trust sites.
This is a full-time position, operating Monday to Friday, based at the Digital Services hub in Seaton Delaval. The role requires flexibility, as the successful candidate will be expected to work across all Trust sites supported by Digital Services.
If you are passionate about technology and eager to contribute to a vital healthcare service, we encourage you to apply.
Main duties of the job
Our primary customer is Northumbria Healthcare NHS FT, which provides health and social care services in primary care, acute hospitals, community hospitals and services, and Adult Social Care (PACS) through the 12,000 employed staff. Northumbria Healthcare’s Digital Services team provides all the technology and technical development to assist in the current electronic systems and the development and delivery of the drive to be paper-free at the point of care. The role of the IT support officer is to support existing PC equipment and software applications along with the deployment of new equipment and software.
Detailed job description and main responsibilities
To assist in providing support for all PC equipment, software and mobile devices throughout the Trust including installation of PC hardware, software and peripheral devices. Investigate routine enquiries, queries from staff providing assistance & advice as required. To order, install, and configure new IT desktop equipment and mobile devices. To ensure new equipment is installed and configured in a timely manner and in line with Trust standards and service levels. To troubleshoot and resolve basic Service Desk support calls in a timely manner and in line with Trust standards and service levels.
To work within the Trust IM&T Security Policy at all times and ensure all systems supported comply with this. To undergo staff training and development as required and attend all team and departmental meetings. To update systems as appropriate to track the lifetime of IT assets within the Trust. To participate in the on-call rota.
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Applying for this NHS job
This advert is for Hardware Deployment Technician with Northumbria Healthcare NHS Foundation Trust in North Shields, North East and Yorkshire, England. It is listed as a Band 3 Administrative and IT role. The advertised salary is £25,760 - £27,476 per annum. The contract type is Permanent. The application deadline is 18 Jun 2026.
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