Hardware Asset Management Lead

Job overview

This is a specialist role for the management of hardware assets supporting IT configuration. Management of the hardware asset lifecycle (including security, inventory, internal / legal compliance, and usage), aiming to protect and secure the assets portfolio, optimise the total cost of ownership and sustainability by minimising operating costs, minimising risk and contributing to improvement of investment decisions and capitalising on potential opportunities. We aim to ensure customer perception of Asset Management is positive and customers are likely to act as an advocate of Digital, Data & Technology services based on our performance.

Work within Tech Services, with responsibility for hardware asset management being supported by UKHSA. Responsible for control and distribution of hardware assets in support of changes being implemented by internal teams and third parties that affect the supported IT infrastructure and systems.

Main duties of the job

Detailed job description and main responsibilities

Liaison with other teams and departments within UKHSA and customer organisations as required in relation to the role.

Develop the service to ensure performance, productivity and quality standards are met.

Contribute to the IT Service Management system and associated procedures to ensure that appropriate records of all changes to hardware assets within area of responsibility are accurately controlled and recorded

Responsible for hardware compliance, control and management of the assets including information relating to those assets and their relationships, through regular asset compliance and inventory lifecycle reports.

Responsible for establishing and maintaining systems for keeping accurate records of and controlling hardware assets and changes; managing processes and procedures for asset control and distribution, auditing and reviewing their effectiveness and efficiency.

Work closely with Change, Configuration, Security and Service Management teams to ensure asset information remains accurate and aligned across systems.

Essential criteria :

• IT Asset Management (ITAM) or Configuration Management experience within a large, complex organisation. (Lead)
• Educated to a degree level in relevant a Information Technology related subject. Or an equivalent level of experience of working at a similar level in asset management.
• ITIL Foundation or equivalent
• Knowledge and use of standards for asset management and interfaces with security, change, and configuration management
• Must be able to travel (frequent basis) to locations within UKHSA's support remit.
• Evidence of post qualifying and continuing professional development
• Experience of data analysis, reporting and dashboard production.

Desirable criteria:

• ServiceNow Experience
• CMDB Experience
• Knowledge of ISO 19770 Asset Management standards.
• Knowledge of public sector or healthcare environments.

Selection Process Details

This vacancy is using Success Profiles and will assess your Behaviours/Experience & Technical skills.

Stage 1: Application & Sift

Success Profiles - GOV.UK

You will be required to complete an application form. You will be assessed on the listed 7 essential criteria, and this will be in the form of a:

• Application form (‘Employer/ Activity history’ section on the application)
• 1000 word supporting statement.

This should outline how your skills, experience, and knowledge, provide evidence of your suitability for the role, with reference to the essential criteria.

You will receive a joint score for your application form and statement. (The application form is the kind of information you would put into your C.V –please be advised you will not be able to upload your CV. Please complete the application form in as much detail as possible). Please do not email us your CV.

Healthjobs UK has a word limit of 1500, but your supporting statement must be no more than 1000 words. We will not consider any words over 1000 words.

Longlisting:

In the event of a large number of applications we will longlist into 3 piles of:

• Meets all essential criteria
• Meets some essential criteria
• Meets no essential criteria

If longlisting is used, the pile meeting all essential criteria will be proceed to shortlisting.

Shortlisting: In the event of a large number of applications we may conduct an initial sift, on the lead criteria of:

• IT Asset Management (ITAM) or Configuration Management experience within a large, complex organisation.

If you are successful at this stage, you will progress to interview & assessment.

Feedback will not be provided at this stage.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Stage 2: Interview

Success profiles

You will be invited to a face to face interview at Birmingham.

Behaviours, Experience & Technical skills will be tested at interview by means of questioning.

• Managing a quality service (lead)
• Changing and improving
• Communicating and influencing

Location

This role is being offered as hybrid working based at any of our Core HQs.

We offer great flexible working opportunities at UKHSA and operate using a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata, (averaged over a month) working at one of UKHSA's core HQs (Birmingham, Leeds, Liverpool, and London).

Our core HQ offices are modern and newly refurbished with excellent city centre transport links and benefit from co-location with other government departments such as the Department for Health and Social Care (DHSC).

Security Clearance Level Requirement

Successful candidates must pass a basic disclosure and barring security check before they can be appointed.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Security Check (SC).

For meaningful National Security Vetting checks to be carried out individuals need to have lived in the UK for a sufficient period of time. You should normally have been resident in the United Kingdom for the last 5 years as the role requires Security Check (SC). UK residency less than the outlined periods may not necessarily bar you from gaining national security vetting and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice.

Eligibility Criteria

External : Open to all external applicants (anyone) from outside the Civil Service (including internal applicants).

Salary Information

If you are successful at interview, and are moving from another government department, NHS, or Local Authority, the relevant starting salary principles for level transfers or promotions will apply. Otherwise, roles are offered at the pay scale minimum for the grade, but in exceptional circumstances there may be flexibility if you are able to demonstrate you are already in receipt of an existing, higher salary. Pay increases are through the relevant annual pay award for the role and terms.

Civil Service - Senior Executive Officer.

£41,983 - £48,128 (National)

£44,148 - £50,121 (Outer London)

£46,310 - £52,113 (Inner London)