Job requirements
Essential
7 listedRequirements the employer expects applicants to meet.
- Experience
Must be computer literate and have previous experience.
- Experience
Ability to work efficiently alone or within a team environment.
- Experience
Ability to work with highly confidential information.
- Experience
Excellent organisational skills, time management and attention to detail.
- Experience
Excellent communication skills.
- Experience
Experience within a customer service environment.
- Qualifications
Educated to GCSE level, with English being essential, or two years working experience.
Desirable
3 listedAdditional qualities the employer would prefer.
- Experience
Previous experience using SystmOne.
- Experience
Entry level knowledge of Microsoft products.
- Experience
Previous experience of working within the NHS or within a call-centre setting.
Job summary
Vida Healthcare has an exciting opportunity for a reliable, hardworking individual to join our team as a GP receptionist, on a full or part time basis. This role will be covering shifts between 8:00-18:30, split by morning and afternoon shifts, hours/days to be discussed at interview. Full training will be provided.
The successful applicant will be assigned a main site; however, the position will be multi-site working and it is essential the candidate will be able to cover all locations:
- Gayton Road Health Centre
- St Augustines Surgery
- Hunstanton Medical Practice
- Carole Brown Health Centre
Main duties of the job
- Deal with patients in a calm and sympathetic manner, working continuously high pace under pressure to deliver high levels of accuracy.
- Listen, in order to be able to effectively signpost patients to the correct service.
- Maintain a high level of professionalism when dealing with confidential patient information.
- Provide telephone and face to face support for patients, allowing them to book, cancel and check appointments.
- Support patients who may have a problem or complaint.
- Partake in any training indicated by upper management as appropriate for personal and professional development.
Previous applicants need not apply, and we reserve the right to close the job advert as soon as sufficient applications have been received.
About us
Vida Healthcare is one of Norfolks largest and most successful general practices, working with colleagues in the NHS to provide the best possible patient care. Our practice has experienced impressive growth over recent years, by creating a work environment that encourages talented individuals to thrive and make a difference. We pride ourselves on impeccable standards of patient care, for us to maintain this, it is essential that we employ reliable team players with strong caring qualities, dedication, excellent attention to detail and commitment to delivering a quality service.
Details
- Date posted: 14 September 2026
- Pay scheme: Other
- Salary: £12.71 an hour
- Contract: Permanent
- Working pattern: Full-time, Part-time
- Reference number: 29969
- Job locations: St. Nicholas Court, Church Lane, Dersingham, King's Lynn, Norfolk, PE31 6GZ, United Kingdom
Job responsibilities
If you would like to find out more information about this role, please see the attached job specification.
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Applying for this NHS job
This advert is for GP Receptionist with Primary Care Careers in King's Lynn, England. It is listed as a Receptionist role. The advertised salary is £12.71. The contract type is Permanent. The application deadline is 31 Oct 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (14 Sep 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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