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Job requirements
Requirements from the employer’s person specification. These describe the role, not your personal match.
Essential
4 listedRequirements the employer expects applicants to meet.
- Qualifications
Qualifications
- Qualifications
Essential
- Qualifications
GCSE (or equivalent) in English and Mathematics.
- Qualifications
Competent IT skills, including Microsoft Office and email.
Desirable
3 listedAdditional qualities the employer would prefer.
- Qualifications
Desirable
- Qualifications
NVQ Level 2 or 3 in Business Administration, Customer Service or Health & Social Care.
- Qualifications
Previous training relevant to a healthcare or administrative environment.
Job summary
Hourly Rate: £12.71 per hour
10 hours per week
Working pattern:
Tuesday 13:00- 18:30
Wednesday 13:30- 18:30
There is also the opportunity for an increase in an additional 4 hours on a Thursday (14:30- 18:30), once the successful candidate has completed their induction and become established within the role.
Mill Road Surgery is looking for a friendly, organised and reliable Receptionist/Administrator to join our busy and supportive practice team.
As the first point of contact for patients, you will play an important role in providing excellent customer service, helping patients access the care they need, and supporting the day-to-day administration of the practice.
Main duties of the job
Main Duties
Greeting patients and visitors in a professional and welcoming manner.
Answering telephone calls and responding to patient enquiries.
Booking, amending and cancelling appointments using the clinical system.
Processing repeat prescription requests in line with practice procedures.
Registering new patients and updating patient records.
Managing incoming post, scanning documents and filing information accurately.
Supporting clinicians and the wider practice team with administrative tasks.
Maintaining patient confidentiality and adhering to practice policies and procedures.
About us
Why Join Us?
At Mill Road Surgery, we pride ourselves on being more than just colleagues; we are a close-knit and supportive team that genuinely cares about one another. We understand that a positive working environment is essential, and we work hard to ensure all staff feel valued, respected and supported.
We foster a culture where everyone is encouraged to ask questions, develop new skills and contribute ideas. Whether you are experienced in primary care or looking to develop a career within general practice, you will be welcomed into a team that is committed to helping you succeed.
Our staff often describe the practice as having a "family feel", where teamwork, kindness and mutual support are at the centre of everything we do. We celebrate successes together, support one another through challenges, and take pride in providing the best possible service to our patients and community.
If you are looking for a role where you can make a real difference, build meaningful relationships and be part of a friendly and supportive practice, we would love to hear from you.
Details
- Date posted: 28 August 2026
- Pay scheme: Other
- Salary: £12.71 an hour
- Contract: Permanent
- Working pattern: Part-time
- Reference number: A2632-26-0002
- Job locations: 98a Mill Road, Ecclesfield, Sheffield, S35 9XQ, United Kingdom
Job responsibilities
Mill Road Surgery,
98a Mill Road
Ecclesfield
Sheffield
S35 9XQ
About You
We are looking for someone who:
Has excellent communication and customer service skills.
Is professional, friendly and approachable.
Has good IT and administrative skills.
Can work accurately and efficiently in a busy environment.
Can maintain strict confidentiality.
Enjoys working as part of a team.
Previous experience in a GP practice or healthcare setting would be advantageous but is not essential, as training will be provided for the right candidate.
How to apply:
If you are looking for a role where you can make a real difference to patients while working in a friendly and supportive practice environment, we would love to hear from you.
To apply, please send:
An up-to-date CV
A covering letter explaining why you are interested in the role and how your skills, experience, and personal qualities make you suitable for the position of Receptionist/Administrator at Mill Road Surgery.
Applications should be sent to
Practice Manager- Samantha Pilkington
Email: s.pilkington@nhs.net
We welcome applications from candidates with a variety of backgrounds and experiences. Previous GP practice or healthcare experience would be advantageous but is not essential, as training and support will be provided.
Please note: Only applicants selected for interview will be contacted.
Closing date Friday 11th September 2026
Shortlisting Monday 14th September 2026
Interview: Thursday 17th September 2026
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Applying for this NHS job
This advert is for GP Receptionist / Administrator with Mill Road Surgery in Sheffield, England. It is listed as a Junior Receptionist role. The advertised salary is £12.71. The contract type is Permanent. The application deadline is 11 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (28 Aug 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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