Job requirements
Essential
9 listedRequirements the employer expects applicants to meet.
- Knowledge
Knowledge of administrative systems, admission, patient information systems, clerical / office procedures, data input procedures acquired through on-the job training
- Qualifications/Experience
Basic numeracy and literacy skills e.g. GCSE/ O Level, English and Maths
- Qualifications/Experience
Experience in a customer-facing role, demonstrating excellent communication and interpersonal skills
- Qualifications/Experience
Administrative skills, including data entry, managing appointments, and handling correspondence
- Qualifications/Experience
Excellent communication and interpersonal skills
- Qualifications/Experience
Accuracy and attention to detail
- Qualifications/Experience
Ability to work independently and as part of a team
- Qualifications/Experience
Self-motivated and able to work without supervision
- Qualifications/Experience
Ability to work under pressure
Desirable
4 listedAdditional qualities the employer would prefer.
- Qualifications/Experience
Experience of working with GP clinical systems
- Qualifications/Experience
Previous experience working in a healthcare setting, familiar with medical terminology and patient confidentiality protocols
- Qualifications/Experience
Excellent organisational skills, ability to prioritise work to meet deadlines.
- Qualifications/Experience
Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
Job overview
GP Receptionist/ Administrator - Brynmawr Medical Practice
An exciting opportunity has arisen for a GP Receptionist/ Administrator to join the Practice Team at Brynmawr Medical Practice.
The post holder will play a crucial role in supporting the multidisciplinary team and ensuring the smooth operation of the practice.
Responsibilities will include greeting and directing patients, managing the appointment system, booking appointments, processing personal information, and assisting patients as needed.
Act as the central point of contact for patients, distributing information, messages, and enquiries to the clinical team, and liaising with external agencies such as secondary care and community service providers.
Main duties of the job
- Maintain and monitor the practice appointment system
- Process personal, telephone, and electronic requests for appointments
- Answer incoming phone calls and address callers' requests appropriately. Responding to queries escalating when necessary
- Signpost patients to the correct service
- Initiate contact with and respond to requests from patients, team members, and external agencies
- Organise patient appointments
This post is 2 years fixed term.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Welsh language skills are desirable
WhatsApp job alerts
Get instant WhatsApp alerts for Band 2 GP roles in Caerleon
Create your Job Clerk account first. We'll collect your alert preferences during onboarding and help you turn on WhatsApp notifications for matching healthcare roles.
Applying for this NHS job
This advert is for GP Receptionist/ Admininstrator with Aneurin Bevan University Health Board in Caerleon, Wales. It is listed as a Band 2 Receptionist role. The advertised salary is £26300.00. The contract type is 2 years (2 years fixed term). The application deadline is 26 Oct 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (21 Oct 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.