Job summary
St Luke's Surgery is looking for a friendly, enthusiastic and hardworking individual to join our busy administration/reception team.
This is an excellent opportunity for someone with previous GP Practice experience who is looking to develop their skills within a supportive and patient-focused environment.
This role is for 21 hours per week.
Our opening hours are 8:00am to 6:30pm, Monday to Friday, and flexibility is essential. Working hours may vary to meet the needs of the practice, and the successful candidate will be expected to provide additional cover for annual leave and other staff absences where required.
Main duties of the job
The successful applicant will play a key role in supporting the smooth running of the practice. The position will primarily involve:
- Clinical coding of patient records and correspondence
- Processing referrals to secondary care services
- Completing insurance and medical reports
- Responding to emails and other electronic communications
The role will also include providing reception cover, where you will:
- Communicate with patients face-to-face, over the telephone and electronically
- Assist patients in accessing the most appropriate service or healthcare professional
- Provide courteous, efficient and effective customer service at all times
About us
Benefits
- NHS Pension Scheme
- Supportive team environment
Benefits:
- Company pension
- Free parking
- On-site parking
Details
- Date posted: 05 August 2026
- Pay scheme: Other
- Salary: Depending on experience
- Contract: Permanent
- Working pattern: Part-time
- Reference number: A1756-26-0003
- Job locations: 29 The Pinfold, Walsall, WS3 3JP, United Kingdom
Job responsibilities
- Clinical Coding
- Insurance Reports
- Communicating with patients face to face, online and over the phone
- Requesting prescriptions
- Communicating with other services
- Scanning
Person specification
Experience
Essential
- Previous experience of working within a GP Practice is preferred, especially having experience of clinical coding and with insurance reports
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Applying for this NHS job
This advert is for GP Administrator & Receptionist with St Luke’s Surgery in Walsall, England. It is listed as a Junior Administrative and IT role. The advertised salary is Negotiable. The contract type is Permanent. The application deadline is 30 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (05 Aug 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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