Job requirements
Essential
28 listedRequirements the employer expects applicants to meet.
- Skills
Excellent organisational and planning skills.
- Skills
Strong report writing and presentation skills.
- Skills
Excellent communication and interpersonal skills.
- Skills
Ability to manage multiple priorities.
- Skills
Strong analytical and problem-solving skills.
- Skills
Excellent IT skills including Microsoft Office.
- Knowledge
Excellent understanding of CQC standards and NHS governance.
- Knowledge
Knowledge of NHS Complaints Regulations.
- Knowledge
Knowledge of risk management and quality assurance.
- Knowledge
Understanding of safeguarding legislation.
- Knowledge
Understanding of Health & Safety legislation.
- Knowledge
Understanding of data protection and confidentiality.
- Experience
Significant experience in governance, compliance or quality management within the NHS or healthcare.
- Experience
Experience managing complaints and investigations.
- Experience
Experience coordinating Significant Events, Learning Events and Patient Safety processes.
- Experience
Experience maintaining governance systems and action plans.
- Experience
Experience producing reports for senior leaders.
- Experience
Experience developing and reviewing policies and SOPs.
- Experience
Experience supporting safeguarding administration.
- Qualifications
Educated to degree level or equivalent experience.
- Qualifications
Evidence of continuing professional development.
- Qualifications
Training in governance, quality improvement or compliance.
- Leadership and Personal Attributes
Demonstrates integrity, professionalism and accountability.
- Leadership and Personal Attributes
Promotes a culture of openness, learning and continuous improvement.
- Leadership and Personal Attributes
Calm under pressure with excellent attention to detail.
- Leadership and Personal Attributes
Positive, approachable and collaborative.
- Leadership and Personal Attributes
Committed to patient safety and organisational excellence.
- Leadership and Personal Attributes
Supports equality, diversity and inclusion.
Desirable
15 listedAdditional qualities the employer would prefer.
- Skills
Advanced Excel or data analysis skills.
- Skills
Audit facilitation skills.
- Skills
Project management skills.
- Knowledge
Knowledge of NHS commissioning arrangements.
- Knowledge
Knowledge of Freedom to Speak Up.
- Experience
Primary Care or GP Practice experience.
- Experience
Experience supporting CQC inspections.
- Experience
Experience of NHS contracts and primary care regulations.
- Experience
Experience managing premises compliance.
- Experience
Experience supporting organisational transformation.
- Experience
Experience of Information Governance.
- Qualifications
Management qualification (ILM Level 5 or equivalent).
- Qualifications
IOSH or NEBOSH qualification.
- Qualifications
Project Management qualification (PRINCE2/APM).
- Leadership and Personal Attributes
Leadership qualification.
Job summary
Help shape the next chapter of general practice
Location: Brighton & Hove
Start date: As soon as possible
WellBN is preparing to launch a new organisation in January 2027, alongside an upcoming rebrand and under new management led by Dr Tom Lever. Its an exciting time to join us as we develop a progressive, modern approach to general practice, with compassionate patient care, collaborative working and staff wellbeing at its heart.
Main duties of the job
The Governance & Compliance Lead will provide operational leadership for governance, organisational assurance and regulatory compliance across WellBN. The role will oversee complaints, patient safety, safeguarding administration, premises compliance, governance reporting and quality assurance, ensuring the organisation remains safe, compliant and inspection-ready.
About us
About WellBN
WellBN serves approximately 25,500 patients across our Brunswick, Burwash and Benfield sites in Brighton, Hove and Portslade.
Our team includes a strong pharmacy service, paramedics and practice nurses, with a focus on collaboration and staff wellbeing. We care for a diverse community, including neurodiverse patients and trans, non-binary and intersex patients, with training and support provided.
As we move towards the launch of the new organisation, our ambition is to build a modern, inclusive practice where patients receive excellent care and colleagues feel supported, valued and able to develop.
Details
- Date posted: 12 October 2026
- Pay scheme: Other
- Salary: £16 an hour
- Contract: Permanent
- Working pattern: Full-time, Flexible working
- Reference number: A3216-26-0006
- Job locations: 18-19 Western Road, Hove, BN3 1AE, United Kingdom, Old Shoreham Road, Portslade, BRIGHTON, BN41 1XR, United Kingdom, 14 Burwash Road, HOVE, East Sussex, BN3 8GQ, United Kingdom
Job responsibilities
Governance & Compliance
Lead the governance and compliance programme across all WellBN sites.
Maintain compliance with CQC standards, NHS contractual requirements and statutory regulations.
Maintain governance dashboards, compliance trackers, policies, SOPs and the organisational compliance calendar.
Coordinate CQC inspections and maintain the corporate risk register.
Lead the end to end management of complaints.
Coordinate investigations and responses.
Identify themes and organisational learning.
Produce complaints reports for the Executive Leadership Team.
Coordinate Significant Events, Learning Events and Patient Safety Incident reviews.
Track actions to completion and share learning.
Support quality improvement initiatives.
Coordinate safeguarding administration, registers, meetings and training compliance.
Support safeguarding leads and liaison with external agencies.
Coordinate statutory compliance including fire, health & safety, legionella, water hygiene, asbestos, electrical safety, medical equipment servicing, security and business continuity.
Maintain compliance records and evidence.
Coordinate the organisational audit programme.
Monitor completion of audits and policy reviews.
Maintain CQC evidence and governance documentation.
Promote continuous improvement and organisational assurance.
Provide governance reporting to the Executive Leadership Team.
This role provides leadership for governance, compliance and organisational assurance, ensuring robust systems are in place to support safe, effective and well-led services across WellBN.
WhatsApp job alerts
Get instant WhatsApp alerts for Compliance officer roles in Hove
Create your Job Clerk account first. We'll collect your alert preferences during onboarding and help you turn on WhatsApp notifications for matching healthcare roles.
Applying for this NHS job
This advert is for Governance and Compliance Lead with WellBN in Hove, England; Brighton, England. It is listed as a Compliance officer role. The advertised salary is £16.00. The contract type is Permanent. The application deadline is 26 Oct 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (12 Oct 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.