General Practitioner (GP) Out-of-Hours (OOH)

Job summary

PHL Group is seeking experienced General Practitioners (GPs) to join our dedicated Out-of-Hours (OOH) service across Staffordshire and Stoke-on-Trent.

Working as part of a highly skilled multidisciplinary team, you'll play a vital role in delivering high-quality urgent primary care when patients need it most. Whether providing telephone triage, consulting with patients at one of our seven primary care centres, or undertaking home visits, you'll help ensure patients receive the right care, at the right time, in the right place.

This role offers excellent flexibility, competitive rates, and the opportunity to work within a supportive, patient-focused organisation committed to delivering outstanding care.

About the Role

As an Out-of-Hours GP, you will assess, diagnose and manage a wide range of urgent primary care presentations while working collaboratively with Advanced Clinical Practitioners, Nurses, Paramedics and our wider clinical and operational teams.

You will be responsible for delivering safe, effective and compassionate care, supporting clinical decision-making, maintaining high clinical standards and contributing to the ongoing development of our service.

contributing to the ongoing development of our service.

Service Hours

Our Out-of-Hours service operates:

• Monday to Friday: 6:30pm 8:00am
• Weekends and Bank Holidays: 24-hour service (8:00am 8:00am)

We offer flexible shift patterns to support a healthy work-life balance.

Main duties of the job

• Deliver telephone consultations, face-to-face appointments and home visits.
• Assess, diagnose and treat patients presenting with urgent primary care needs.
• Provide emergency care where appropriate while arranging onward transfer.
• Work collaboratively within a multidisciplinary team to deliver outstanding patient care.
• Maintain accurate and contemporaneous clinical records.
• Support clinical governance, quality improvement and audit activities.
• Contribute to education, mentoring and the development of colleagues where appropriate.

About You

We are looking for experienced, motivated GPs who are committed to delivering high-quality patient care.

Essential Requirements

• GMC registered General Practitioner.
• Included on the NHS Performers List with no restrictions on practice.
• Minimum of three years' post-CCT experience.
• Experience working within Urgent Care, Out-of-Hours, Walk-in Centres or Emergency Departments.
• Excellent clinical assessment and decision-making skills.
• Strong communication and interpersonal skills.
• Commitment to clinical governance and ongoing professional development.

About us

Why Join Us?

PHL Group was founded in 2009 by a team of experienced General Practitioners and commercial partners, driven by a clear vision to deliver high-quality healthcare services that positively impact local communities. Led by an experienced team of clinicians and healthcare leaders with extensive expertise across urgent and primary care settings,

PHL Group operates a wide range of services across the UK and internationally, including Integrated Urgent Care, GP Practices, Custody Healthcare, ADHD services, Home Visiting, and Wait Time Support.

Supported by a well-established organisational infrastructure, robust clinical governance, and industry-leading professionals, PHL Group is committed to enabling people to remain well and receive the best possible health and social care through innovation, quality, and compassion.

At the heart of everything we do are our core values Truly Care, Team First, and Pioneering Innovationmaking PHL Group a forward-thinking organisation where people are empowered to make a real difference.

Applications

Due to the high volume of applications, only shortlisted candidates will be contacted. If your application is successful, you can expect to hear from us within 2 weeks of submission.

Please note that this advert will remain open until the position is filled. Interviews will be held throughout the advertising period, so we encourage you to apply early to avoid disappointment.

Details

• Date posted: 19 August 2026
• Pay scheme: Other
• Salary: £61.77 to £99.43 an hour Depending of shifts
• Contract: Permanent
• Working pattern: Full-time, Part-time, Flexible working
• Reference number: E0062-26-0099
• Job locations: Sir Robert peel Hospital, Mile Oak, Tamsworth, Staffordshire, B783NG, United Kingdom, Royal Stoke University Hospital, Newcastle Road, STOKE-ON-TRENT, ST4 6QG, United Kingdom, Leek Moorlands Hospital, Ashbourne Road, LEEK, Staffordshire, ST13 5BQ, United Kingdom, All Saints Doctors Surgery, 95 South Broadway Street, BURTON-ON-TRENT, Staffordshire, DE14 3NA, United Kingdom, Staffordshire House - UCC, Warren Street, Longton, ST3 1QD, United Kingdom, Cannock Chase Hospital Trading Limited, 1 Eastgate Street, STAFFORD, ST16 2NQ, United Kingdom

Job responsibilities

PHL Group are commissioned by Staffordshire & Stoke-on-Trent Integrated Care Board to provide out-of-hours (OOH) clinical services across the county of Staffordshire. Our service offering includes telephone triage, home visiting and patients visiting one of our seven primary care centres. These services are delivered between 18:30 08:00 Monday to Friday and from 08:00 08:00 across weekends and bank holidays. Service operating times are variable based on patient demand and access to premises.

The post holder will support the three commissioned services, ensuring they are safe, efficient and patient-focused. They will work closely with the Medical Lead, Clinical Lead and Business Delivery Manager and ensure patients receive optimal care in the correct setting within the healthcare system.

The service is staffed by a team of GPs, Advanced Nurse/Clinical Practitioners, Nurses, Paramedics and a non-clinical workforce.

The successful candidate will embody our core values in their day-to-day work, prioritising a Team First approach by collaborating effectively and contributing to a positive, respectful environment; Truly Caring by showing commitment to the wellbeing of patients and colleagues; and driving Pioneering Innovation through a proactive focus on continuous improvement and adaptability.

Clinical Duties

The GP will work with a multi-disciplinary team to ensure appropriate care is delivered in the right place, at the right time. The post holder will be expected to:

Maintain the highest clinical standards for all patients accessing the service.

Elucidate the primary reason for the patients referral or attendance within the OOH service.

Assess and treat patients presenting with clinical needs which can be met by primary care.

Provide emergency care while waiting for emergency transfer of patient when appropriate

Provide advice and support to colleagues and the multi-disciplinary team.

Manage the flow of patients by balancing the clinical need of the patient with the capacity of the provider to deliver the necessary response.

Support both injury and illness pathways.

Maintain contemporaneous medical records for all patients consulted with.

Communication and Working Relationships

GP Team including Clinical Team of Nurses and Paramedics, Operational Manager and non-clinical team members

GPs within Primary Care

Secondary Care

Wider healthcare services

The post holder will be expected to contribute to and support the development of the service. It is expected that the post holder will:

Respond promptly to any requests for statements or reflections on clinical practice to support the investigation of complaints or coroner's requests

Communicate with the Governance Lead and support the delivery of a high-quality service and raise any governance issues that may arise.

Be responsible for the teaching and development of doctors, nurses, and professionals from other disciplines such as Emergency Care Practitioners, GP registrars in Primary Care Skills. This may involve practitioners sitting in and seeing patients where appropriate.

Work with the Medical Lead to ensure training, significant events, complaints, audits, surveys, and other professional service development activities are achieved to ensure the smooth running of the service.

Maintain continued education through attendance at courses and/or study days as necessary to ensure professional development requirements for on-going professional registration and licensing are met.

Participate in, encourage, and support professional development within the service.

Ensure that high clinical standards are maintained throughout the service.

Participate in annual appraisal and complete an annual personal development plan.

Comply with standard operational procedures and departmental and organisational policy.

Undertake necessary mandatory training.

Strategic Development, Planning and Organising

Actively participate in both departmental and organisational matters concerning clinical governance, care pathways, team meetings and audit.

Attend meetings as appropriate to meet the needs of the service and its development.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).