General Practice Assistant (GPA)

Job summary

We are looking to recruit a motivated, organised and patient-focused General Practice Assistant to join East Kennet Primary Care Network (PCN) and work primarily at Old School House Surgery in Great Bedwyn.

This varied role combines administrative responsibilities with appropriately delegated clinical tasks. You will work closely with GPs and the wider practice team, helping to reduce avoidable workload, support the smooth running of clinics and ensure patients receive timely, well-coordinated care.

Old School House Surgery is a small rural practice where colleagues work closely together and individual contributions are noticed and valued. This is an excellent opportunity for someone who enjoys variety, takes pride in accurate work and wants to develop within a supportive primary care environment.

Training, supervision and competency assessment will be provided in line with the requirements of the role.

This is a full-time post of 37.5 hours per week, primarily based at Old School House Surgery, Great Bedwyn.

Main duties of the job

The role will suit someone who is proactive, dependable and able to manage a varied workload while working within clear professional boundaries.

The main duties will include:

• Reviewing clinical correspondence and accurately recording and coding relevant information within the patient record
• Preparing routine factual information and completing non-opinion sections of forms for GP review and approval
• Supporting GPs and other clinicians with patient administration, follow-up actions and agreed communications
• Undertaking basic clinical observations and procedures, such as blood pressure measurement, urine testing, ECG recording and phlebotomy, following training and competency assessment
• Supporting the practice with long-term condition review preparation, patient recalls, questionnaires, observations and follow-up work
• Maintaining accurate patient records, registers and recall systems
• Liaising with patients, carers, multidisciplinary teams and other healthcare services
• Recognising when information or clinical findings require escalation to an appropriate clinician
• Contributing to the effective day-to-day running of the practice and supporting colleagues during periods of increased demand

All duties will be undertaken within the postholders training, assessed competence and supervision arrangements.

About us

East Kennet Primary Care Network consists of four GP practices serving approximately 38,000 patients across rural Wiltshire:

• Kennet and Avon Medical Partnership
• Ramsbury and Wanborough Surgery
• Old School House Surgery, Great Bedwyn
• Burbage Surgery

The successful candidate will be employed by East Kennet PCN Ltd and primarily based at Old School House Surgery.

Our practices work collaboratively while retaining their individual character and strong links with their local communities. At Old School House Surgery, you will join an approachable and experienced team where communication is open, colleagues work flexibly together and new staff are supported to develop confidence in their role.

You will also benefit from being part of the wider East Kennet PCN team, with access to broader multidisciplinary working, shared learning and opportunities to contribute to the continued development of local primary care services.

Details

• Date posted: 01 September 2026
• Pay scheme: Other
• Salary: Depending on experience Depends on qualifications and experience
• Contract: Permanent
• Working pattern: Full-time
• Reference number: A3430-26-0006
• Job locations: Old School House Surgery (Bedwyn), Church Street, Great Bedwyn, Marlborough, Wiltshire, SN8 3PF, United Kingdom

Job responsibilities

The General Practice Assistant will support GPs and the wider practice team by undertaking a combination of routine administrative and appropriately delegated clinical tasks.

The role is designed to reduce avoidable workload for clinicians, improve the flow of day-to-day work and help ensure patients receive timely, accurate and well-coordinated care.

The postholder will be employed by East Kennet Primary Care Network (PCN) and will work primarily at Old School House Surgery, Great Bedwyn.

The full scope of the role is set out in the attached Job Description and Person Specification, which applicants should read carefully before applying.

The postholder will work closely with GPs, nurses, administrative staff and other members of the practice team.

Key areas of responsibility will include:

• Reviewing clinical correspondence and recording relevant information accurately within the patient record
• Supporting clinical coding, patient recalls, registers and follow-up processes
• Completing routine factual sections of forms for GP review and signature
• Assisting clinicians with patient-related administrative tasks and agreed communications
• Supporting long-term condition review preparation and follow-up activity
• Undertaking basic clinical observations and procedures, such as blood pressure measurement, urine testing, ECG recording and phlebotomy, once trained and assessed as competent
• Liaising with patients, carers, healthcare professionals and other services
• Maintaining accurate, timely and confidential patient records
• Recognising when a matter requires clinical judgement and escalating it to the appropriate clinician

This is a developing role, and the balance of duties may change over time in response to practice needs, service priorities and the postholders training and competencies.

The postholder will:

• Work within agreed practice policies, protocols and professional boundaries
• Undertake only those clinical duties for which they have received appropriate training and competency assessment
• Seek advice or escalate concerns where information is unclear or falls outside the scope of the role
• Participate in supervision, training, appraisal and ongoing professional development
• Manage their workload effectively and communicate competing priorities
• Work collaboratively and supportively with colleagues across the practice and East Kennet PCN

The postholder will have access to confidential information relating to patients, carers, staff and the business of the practice.

All information must be handled in accordance with:

• UK data protection legislation
• NHS information governance requirements
• Practice and PCN confidentiality policies
• Relevant records management and data-sharing procedures

Confidential information must only be accessed, used or shared where there is a lawful and legitimate reason to do so.

The postholder will be expected to:

• Support the safeguarding of children, young people and adults at risk
• Complete a Disclosure and Barring Service check appropriate to the role
• Promote equality, diversity, dignity and respect
• Treat patients, carers and colleagues fairly and without discrimination
• Follow health and safety, infection prevention and incident-reporting procedures
• Report concerns, risks or hazards promptly to the appropriate manager

The postholder will contribute to maintaining high standards of patient care and practice administration by:

• Taking responsibility for the accuracy and quality of their own work
• Raising concerns about quality, safety or risk
• Participating in relevant training and competency assessments
• Contributing to team discussions, service improvement and shared learning
• Reflecting on their performance through supervision and appraisal

This summary should be read alongside the attached Job Description and Person Specification, which provides the full details of the responsibilities, requirements and boundaries of the post.