General Porter

Job overview

Join Our Dedicated Healthcare Team – Make a Real Difference

We are looking for a compassionate and driven individual to join our team, where your skills and enthusiasm will directly impact the care and comfort of our patients.

As the ideal candidate, you will possess strong verbal and written communication skills and have the ability to confidently navigate IT systems. You will be an integral part of a collaborative team, with a commitment to providing outstanding care to our patients. While teamwork is essential, you will also have the confidence to take on individual responsibilities with autonomy and professionalism.

In this role, you will interact with a diverse range of patients, playing a crucial role in ensuring their stay with us is as comfortable and positive as possible. Your dedication and efforts will contribute to the high standards of care we deliver every day.

If you're ready to make a difference in the lives of others and work in a supportive, dynamic environment, we would love to hear from you.

To progress to interview, you will be required to complete and pass a Maths and English assessment as part of the recruitment process.

Applicants must be flexible and may be asked to work a variety of shift patterns, including weekend

Please note that this role is not eligible for Skilled Worker visa sponsorship.  Applicants must have the right to work in the UK for the full duration of the post.

Main duties of the job

Join Our Team as a Porter – Essential to Patient Care

As a Porter in our trusted healthcare team, you will play a key role in supporting the delivery of outstanding care. On a typical day, your responsibilities will include:

• Transporting patients safely and compassionately around the site.
• Moving equipment and furniture between wards to ensure smooth operations.
• Collecting and delivering essential supplies and samples to support patient care.
• Undertaking Postal Service and messenger duties to maintain communication across departments.
• Collecting and disposing of waste to ensure a clean, safe environment.
• Responding to any emergency situations that may arise, always remaining calm and efficient.

A Role That Makes a Difference

Due to the nature of this role, you will be required to follow departmental standards and health and safety regulations to ensure safe, effective working practices. You will consistently uphold the Trust’s values, working collaboratively with your colleagues to provide efficient, high-quality service and excellent customer care to our patients.

Working Hours and Flexibility

As a full-time member of staff, you will work an average of 37.5 hours per week.  On occasion, you may be required to work up to 45 hours in one week; in such cases, this will be balanced by working 30 hours in the following week to maintain the average of 37.5 hours per week. Shifts are scheduled from Monday to Sunday and may fall at any time between 06:00 and 22:00.

Detailed job description and main responsibilities

Are you looking for a rewarding role where you can make a real difference in patient care? We’re seeking a compassionate and reliable Porter to join our team. If you take pride in helping others and enjoy working in a fast-paced healthcare environment, we’d love to hear from you!

About the Role:

As a Porter, you’ll play a vital role in ensuring the smooth operation of our hospital, helping to transport patients, equipment, and supplies safely and efficiently. You will:

✅ Work as part of a supportive team, following the roster set by the Site Portering Supervisor. ✅ Provide excellent patient care – assisting patients, visitors, and staff in a polite, considerate, and professional manner. ✅ Transport patients safely and comfortably using beds, wheelchairs, or trolleys. ✅ Ensure essential equipment is in good working order, reporting any faults to your supervisor or departmental manager. ✅ Communicate effectively – answering telephones courteously and ensuring messages are passed on quickly and accurately.

What We’re Looking For:

• A caring and compassionate nature, with a strong focus on patient dignity and safety.
• Good communication and teamwork skills.
• Awareness of health and safety when moving patients and equipment.
• No formal qualifications are required – full training will be provided.

Why Join Us?

• Be part of the NHS family, making a real impact in patient care.
• Full training and development opportunities to support your career progression.
• Access to NHS benefits, including pension scheme, staff discounts, and wellbeing support.
• Work in a friendly and supportive team environment.

If you’re looking for a role where every day is different and you can truly make a difference, apply today!

For full details, please see the Job Description and Person Specification.

We reserve the right to close the advert early if sufficient applications have been received.