Job overview
Portering Services provides essential support to all areas of the hospital. The porter will be expected to react to the various challenges within the working environment, and the workload may be increased due to external influences including the environment, weather, patient capacity etc.
The porter will work as part of a team contributing to the smooth running of the service, providing an efficient and effective response to requests for patient movement, assistance in emergency situations, collection and delivery of samples and medicines etc, whilst ensuring that other tasks such as delivery of meal trolleys, linen, goods and mail etc are carried out in a timely manner. Whilst many of the tasks are generally routine the daily functioning of the service may be unpredictable therefore a flexible approach is essential, and the post holder will be expected to use own initiative.
Main duties of the job
Carry out duties as part of a team and individually to support the services with in BCU, collect waste from all areas of the site, transporting patients to wards and departments, the transport of meal trolleys. Be able to communicate well and follow instruction given from management.
The duties included will be shift work, working days, nights, weekends and Bank Holidays.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Please read Full Job Description.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Welsh language skills are desirable
Person specification
Experience
Essential
- Able to demonstrate good communication skills, being able to communicate sensitively with patients and their families often in difficult circumstances
- Able to demonstrate tact and diplomacy when working with others
Desirable
- Experience in a similar post
Qualifications
Essential
- Good standard of secondary education
Desirable
- NVQ Level 2 in Customer Service
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Applying for this NHS job
This advert is for General Porter with Betsi Cadwaladr University Health Board in Royal Alexandra Hospital. It is listed as a Estates and facilities role. The advertised salary is £26300.00. The contract type is Permanent. The application deadline is 25 Aug 2026.
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