General Manager - ScotSTAR

General Manager – ScotSTAR

Location: Scotland Wide

Band 8c: Salary £87,400 to £93,685

(Full time – Permanent)

The Scottish Ambulance Service is seeking a dynamic and strategic leader to fulfil the role of General Manager for Scottish Specialist Transfer and Retrieval (ScotSTAR) Services across Scotland. This high-profile national role is responsible for overseeing the delivery and transformation of this specialist service which is an integral part of the organisation.

The role will require the successful candidate to be driven, innovative and resilient. Key workstreams will include collaboration to drive the Best Start programme focusing on improving maternity and neonatal care across Scotland, delivering the Air Ambulance Efficiency strategy ensuring that we get the best from all our Scottish Ambulance Service and Scottish Charity Air Ambulance assets, overseeing the national Air Ambulance Contract, and the delivery of Service Level Agreements (SLAs) with territorial Health Boards, amongst other high profile deliverables, including a review of the ScotSTAR Paediatric Retrieval Service, and input into the addressing of pre-hospital critical care provision in the SE and E of Scotland.

We are looking for someone with senior leadership experience in healthcare or the emergency services. You will have an understanding of this specialist resource, including its staff groups including paramedic, nursing, advanced practice, and medical staff, and air ambulance operational requirements. Experience in contract/ SLA negotiation, service re-design and stakeholder engagement is essential, as is an ability to foster constructive and close working relationships upwards, downwards, and laterally in our organisation. You should therefore be able to demonstrate excellent communication skills, strategic planning, performance management, and people skills. Clinical experience is not a requirement of this post.

If you are looking to influence one of the most advanced specialist transport services and have an impact on our health care strategy and service delivery, whilst working for a values driven organisation focused on innovation and collaboration, then please apply today.

Informal enquiries can be made by contacting Stephen Massetti, Director of National Operations, 07920 271 700 (until 25th July only), Dr Andrew Cademy, Associate Medical Director, 07968 943921 or Wendy Quinn, Deputy Director of National Operations, 07970 839533.

Applicants must be available for a selection centre and interview on 15th and 16th September 2025.

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service.As part of the pre-employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visa as well as EU settled and pre-settled status. To find out more about these routes of permission, please refer to the GOV.UK website here.Please note that Scottish Ambulance Service is NOT licensed to issue certificates of sponsorship under current UK Visas and Immigration (UKVI) regulations. Applicants must have the right to work in the UK without requiring sponsorship to work with us.

General Manager – ScotSTAR

Location: Scotland Wide

Band 8c: Salary £87,400 to £93,685

(Full time – Permanent)

The Scottish Ambulance Service is seeking a dynamic and strategic leader to fulfil the role of General Manager for Scottish Specialist Transfer and Retrieval (ScotSTAR) Services across Scotland. This high-profile national role is responsible for overseeing the delivery and transformation of this specialist service which is an integral part of the organisation.

The role will require the successful candidate to be driven, innovative and resilient. Key workstreams will include collaboration to drive the Best Start programme focusing on improving maternity and neonatal care across Scotland, delivering the Air Ambulance Efficiency strategy ensuring that we get the best from all our Scottish Ambulance Service and Scottish Charity Air Ambulance assets, overseeing the national Air Ambulance Contract, and the delivery of Service Level Agreements (SLAs) with territorial Health Boards, amongst other high profile deliverables, including a review of the ScotSTAR Paediatric Retrieval Service, and input into the addressing of pre-hospital critical care provision in the SE and E of Scotland.

We are looking for someone with senior leadership experience in healthcare or the emergency services. You will have an understanding of this specialist resource, including its staff groups including paramedic, nursing, advanced practice, and medical staff, and air ambulance operational requirements. Experience in contract/ SLA negotiation, service re-design and stakeholder engagement is essential, as is an ability to foster constructive and close working relationships upwards, downwards, and laterally in our organisation. You should therefore be able to demonstrate excellent communication skills, strategic planning, performance management, and people skills. Clinical experience is not a requirement of this post.

If you are looking to influence one of the most advanced specialist transport services and have an impact on our health care strategy and service delivery, whilst working for a values driven organisation focused on innovation and collaboration, then please apply today.

Informal enquiries can be made by contacting Stephen Massetti, Director of National Operations, 07920 271 700 (until 25th July only), Dr Andrew Cademy, Associate Medical Director, 07968 943921 or Wendy Quinn, Deputy Director of National Operations, 07970 839533.

Applicants must be available for a selection centre and interview on 15th and 16th September 2025.

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service.As part of the pre-employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visa as well as EU settled and pre-settled status. To find out more about these routes of permission, please refer to the GOV.UK website here.Please note that Scottish Ambulance Service is NOT licensed to issue certificates of sponsorship under current UK Visas and Immigration (UKVI) regulations. Applicants must have the right to work in the UK without requiring sponsorship to work with us.