General Manager - Head and Neck Directorate

Job overview

Responsible for the operational delivery, performance and governance for General Surgery and St Marks across site.  The services may run across both hospital and community sites and cover services within and out of the hospital setting of care.

Responsible for the operational delivery of the resident doctors rotations within the Division.  Ensuring recruitment and retention to all posts and reducing locum spend.

Lead directorate teams to ensure the efficient and effective delivery of high-quality patient centred services, strategic planning, RTT delivery, service development and change programmes, driving innovation, modernisation and high levels of staff and patient satisfaction.

Responsible for providing a key leadership role in all the delivery of financial, quality, performance, productivity and workforce targets, local and national, as agreed through the business planning, appraisal and personal development processes.

Responsible for establishing and maintaining internal controls to assure delivery of financial management and the deployment of resources in line with the Trust’s financial plan and in accordance the Trust’s financial governance requirements. This will include delivering contracted activity levels and managing related pay and non-pay expenditure within agreed budgets, achieving required levels of cost improvement and underpinning service line profitability.

Main duties of the job

• To ensure that the services meet all relevant contractual and performance requirements, including on-going assessment of future demand and capacity requirements.
• To be accountable for the effective performance of these services, demonstrating achievements against national and local requirements.
• To integrate the work of the medical, nursing and other professional staff in the management of these services, working in close conjunction with the Clinical Directors and Head of Nursing, including identifying opportunities for growing, improving and re-designing services, in line with overall organisational strategy.
• To lead the development of business cases for new services and developments, ensuring they support delivery of the corporate and financial plans.
• To lead on the annual business planning process working in close conjunction with the Clinical, Finance and Information Teams.
• To ensure that effective admission and discharge arrangements are in place for these services, including ensuring appropriate application and use of the e-discharge system.
• To be an active member of the Divisional Management Team, as well as contributing to the wider Trust agenda
• To represent the Division/Directorates externally including with other provider organisations, commissioners and regulatory bodies.

Detailed job description and main responsibilities

To view the main responsibility, please see the attached the Job Description and Person Specification.