Job requirements
Essential
21 listedRequirements the employer expects applicants to meet.
- Skills
Ability to work independently and manage own workload
- Skills
Organised and able to successfully deliver a number of projects simultaneously
- Skills
Strong communication skills, both written and oral, in person, online and by telephone
- Skills
Strong analytic skills including both words and numbers
- Skills
Strong persuasive and negotiation skills
- Skills
Ability to problem solve
- Skills
Ability to disseminate complex information into an accessible, compelling format
- Skills
Computer literacy including Microsoft Excel, CRM systems/databases, Microsoft Word and office
- Knowledge
Using databases/CRM Systems
- Other Requirements
Understanding of, and commitment to, equality, diversity and inclusion
- Other Requirements
Role model our Trust values every day
- Previous Experience
Demonstrable experience of working within a charity environment or customer facing role
- Previous Experience
Demonstrable administrative experience
- Previous Experience
Demonstrable customer services experience
- Previous Experience
Demonstrable experience of working within a team environment
- Previous Experience
Advanced experience of Microsoft Excel
- Previous Experience
Demonstrable experience of managing a database or CRM system, experience using donorfy would be an advantage
- Previous Experience
Demonstrable experience of data entry
- Previous Experience
Demonstrable experience of creating reports including financial reports
- Previous Experience
Knowledge of GDPR policy
- Qualifications / Training
Educated to a minimum of A level or equivalent
Desirable
3 listedAdditional qualities the employer would prefer.
- Knowledge
Project planning and coordination
- Knowledge
Charity Fundraising code and guidelines
- Qualifications / Training
Degree or equivalent professional qualification or equivalent experience
Job overview
We are recruiting for a Fundraising Data Administrator who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
The East and North Hertfordshire Hospitals' Charity are looking for a highly organised and dedicated Fundraising Data Administrator to join their fundraising team, based at Lister Hospital.
Covering all sites within East and North Hertfordshire Hospitals’ Charity you will be helping to fundraise for specialist equipment, research and projects to improve patient experience across our four hospitals. You will be based at Lister and support the fundraising team to deliver an excellent supporter journey.
This is a fantastic opportunity to widen your data management and fundraising experience as you will support delivery of the charity strategy to raise funds for amazing causes such as children, cancer and the elderly.
Ideally, you will already have a background in administration, customer services and have experience using a CRM system or database, be competent in Excel and all Microsoft packages.
At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.
Main duties of the job
Manage the start of the stewardship journey for all donors by dealing with all incoming enquiries ensuring that processes are followed and that we meet the best standards of donor care
Opening/sorting post- banking, managing and recording all donations and monies coming in through post, website, online platforms, over the phone, bank transfer or direct to the office
Maintain database which includes entering all donor data onto the CRM system, spot inaccuracies and problem solve when there are any anomalies in data
Manage office filing system by storing and recording all paperwork
Manage all thank you letters and donation acknowledgments to supporters
Support the fundraisers with their fundraising appeals, campaigns and events by generating mailing lists
Support the fundraisers with administrative tasks and attend events as necessary or as required which will contribute to income generation
Send regular financial reports to the charity team
Liaise and be link role with the finance team to ensure all monies are accounted for and acknowledged by the charity and to deal with any enquiries they have
Detailed job description and main responsibilities
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
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Applying for this NHS job
This advert is for Fundraising Data Administrator with East and North Hertfordshire Teaching NHS Trust in Stevenage, England. It is listed as a Band 4 Administrator role. The advertised salary is £28,392 - £31,157 Per annum. The contract type is Permanent. The application deadline is 05 Nov 2026.
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