Fundraising & Communications Officer

Job overview

The Fundraising & Communications Officer is a pivotal hybrid role within the small, friendly team of the Croydon Health Charity, which is dedicated to supporting NHS patients and staff at Croydon Health Services NHS Trust. The officer will be responsible for raising vital new income and promoting the Charity's work to inspire new supporters. The position is hybrid, with the office based at Trust HQ, Croydon University Hospital. You will be an experienced, proactive, and versatile Fundraiser skilled at writing content and using graphic design tools like Canva. The post holder is expected to work in accordance with the Trust's values: Professional, Compassionate, Respectful, and Safe.

Main duties of the job

• Fundraising: Lead on community fundraising, managing a personal fundraising pipeline to generate around £50,000 annually, and fundraising across all income streams (corporate, events, legacies, etc.) to help the Charity achieve a £400,000 income target. This includes organising events and supporting staff payroll giving.
• Communications: Project manage and deliver marketing/communications campaigns across social media and print. You will write and upload regular content for the website, newsletters, and annual report, and manage external photo calls.
• Supporter Care: Act as the first point of contact, providing excellent donor experience, managing relationships with supporters, and maintaining the donor database.
• Administration: Monitor income and expenditure, support fundholders with administration, and process donations and payments.

Detailed job description and main responsibilities

********Please see the attached supporting document which contains more information about the role in job description and person specification************