Fracture Service Administrator

Job overview

The Fracture Service Administrator (FSA) will work within dedicated specialty clinical areas to facilitate the smooth running of the patient journey by ensuring that there are coordinated and streamlined administrative processes that revolve around the patient and their individual needs.

Main duties of the job

The FSA is responsible for ensuring the safe and efficient management of the trauma patient administrative processes throughout their pathway; giving the patients a single point of contact, ensuring the patients and carer experience is central to every stage of the patient journey.

Detailed job description and main responsibilities

The FSA will work closely with the relevant Trauma Coordinator and Virtual Fracture Clinic Nurse, patient booking team and clinic teams to ensure patients are being managed and tracked proactively. This will include supporting data quality, validation and ensuring all patients have recorded pathway start dates.

The FSA roles will also be the key provider of administrative support to the clinical teams within the trauma office.

Applicants are strongly encouraged to refer to the full Job Description and Person Specification for comprehensive details of responsibilities, requirements and role expectations.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.