FACT Support Time And Recovery Worker

Job overview

A new opportunity for the post of Senior Support, Time & Recovery (STaR) Worker has become available in NW Hertfordshire in the friendly FACT Adult Community Mental Health Services.

You will have experience of working in a community based setting. You will be responsible for providing care to clients living in the Community experiencing, or recovering from, mental health difficulties, specifically focusing on Recovery principles.

You must have your own form of Transport to :-

To work as part of a team which provides mental health services.

To focus directly the on the needs of service users requiring accommodation solutions using the Support Time and Recovery Model.

To work across service and/or care group boundaries as necessary.

To work closely in association with the Team Leader, other senior staff and other agencies, to help maximise the quality and quantity of STR services within available resources.

To work within the Care Programme Approach / Care Management process with a focus on Recovery Principles.

To provide support, give time and thus promote recovery.

Please be aware that HPFT no longer provide sponsorship for support worker roles.

Main duties of the job

To provide support, give time to an allocated group of service users and thus promote their recovery and promote their place in the broader community.

Responsible for providing support to the care co-ordinator, in the implementation of a recovery focused care plan for an allocated number of individual service users.

To ensure that service users engage beneficially with the agreed Care Plan and access appropriate services provided on a regular and consistent basis.

To positively promote independent living of service users within community.

To enable the capacity of the team to develop a rapport with service users, based upon attentiveness, sensitivity, understanding, compassion and honesty.

To develop plans that will enable the provision of practical support to service users and their carers in developing and managing dignity and independence.

Detailed job description and main responsibilities

To enable staff to provide support with daily ‘living of ordinary lives’

To ensure the right information is available to enable staff and service users to gain access to resources, including benefits and welfare rights.

To be responsible for reviewing information available to staff and service users for its quality and relevance.

To help to identify early signs of relapse by monitoring the service users’ progress, level of functioning and mental state and alert the appropriate staff involved in the service users’ care.

To report regularly to care co-ordinators and appropriate key workers.

To maintain accurate records as required by existing procedures, entering appropriate details on the service users’ case notes / electronic patient records as necessary.

To ensure the service user understands and has a clear pathway of care across sector / agency boundaries with key contact points / named individuals.

To participate in and be responsible for appropriate elements of staff development as part of STaR Team meetings as and when required.

To liaise and work in close co-operation with the Team Leader, other mental health professionals, and voluntary and private sector agencies as required, to help ensure that best value services are delivered to the users of STaR services.

To undertake direct service user work where this is deemed appropriate, and to proactively engage service users in working to achieve their own desired outcomes, in housing related matters, in line with recovery principles, and recorded in their care plans.

To respond to urgent situations emergencies or crises using local protocols.

To lead on the development of structured and semi-structured group work with service users within the community settings, and to contribute to the research of local need and the development of such groups to meet it.

To use information systems including information technology and be willing to undertake appropriate training.

To attend and actively participate in training sessions, team / care plan review meetings and supervision as appropriate.

To undertake such other duties as may be determined from time to time within the general scope of the post.

For full details of the role and responsibilities for this vacancy please refer to the Job Description and Person Specification documents attached.

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.