Job overview
Are you an experienced, motivated team leader with a passion for delivering high‑quality facilities services in a healthcare environment?
We are looking for a Facilities Supervisor to join our dedicated team at the Royal Gwent Hospital in Newport supporting patient care across our sites.
In this vital role, you’ll help ensure our environments are safe, clean, welcoming and well‑maintained—supporting clinical colleagues and contributing directly to excellent patient experience.
There are 2 posts available with the following hours:-
Post 1 - 20.5 hours to be worked 07:00 - 14:00, 06:30 - 14:00 and 06:30-15:00 over 3 shifts per week as part of a 4 week rota
Post 2 - 25 hours to be worked 15:00 - 20:00, Monday to Friday
Main duties of the job
As a Facilities Supervisor, you will play a key role in maintaining and improving standards across cleaning, ward catering, portering, security, receipt & distribution, and grounds services. You will:
- Lead and motivate facilities teams to deliver high‑quality services.
- Plan and adjust work schedules to meet service demands.
- Carry out regular ward/department visits and liaise with clinical teams.
- Monitor service quality, complete audits and take corrective action where needed.
- Support staff through training, performance reviews and daily supervision.
- Ensure compliance with Health Board policies, infection control standards, COSHH, Health & Safety and Food Hygiene legislation.
- Respond to day‑to‑day issues, reporting/escalating defects and service failures.
- Assist with stock control, kitchen temperature monitoring, waste control, linen distribution and bed space cleaning coordination.
This is a hands‑on role requiring visibility across all areas, excellent communication, and a proactive approach to maintaining high standards.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Experience
Essential
- Sufficient experience in the cleaning and catering industry
- Willingness to train for job development
- Ability to motivate and develop staff
- Ability to meet unplanned work deadlines or demands
- Experience of training staff in routine tasks
Desirable
- Assessing and undertaking risk assessment
- Previous experience of supervising staff
- Experience of undertaking audits
- Knowledge of medical gases
- Knowledge of waste disposal
Skills and Attributes
Essential
- Ability to work effectively with both management and other supervisors with a positive attitude and willingness to take responsibly
- Knowledge of working in multi-disciplinary environments
- Proficient IT skills
- Able to work under pressure and to deadlines
- Commitment to personal development
- Ability to travel between sites as requested
Desirable
- Previous experience within a healthcare environment
- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
Qualifications and Knowledge
Essential
- NVQ Level 3 supervisory qualification or equivalent qualification
- Food Hygiene & Safety Level 2
- Basic Health & Safety Certificate
- Knowledge of full range of work procedures, practices, and equipment for cleaning, catering and portering services
- Knowledge of COSHH regulations
- Knowledge of Health & Safety, HACCP policy and procedures
- Customer service
- Manual Handling Certificate
Desirable
- NVQ level 2 in Cleaning or Catering Services
- Certificate in Health & Safety
- ECDL IT Qualification
- Food Hygiene & Safety Level 3
- Food Allergen Awareness
- Awareness of NHS cleaning techniques as per National Cleaning Standards for NHS Wales
- Awareness of All Wales Nutrition and Catering Standards for Food and Fluid provision for Hospital Inpatients
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Applying for this NHS job
This advert is for Facilities Supervisor - Royal Gwent Hospital with Aneurin Bevan University Health Board in Newport, Newport, Wales. It is listed as a Band 3 Estates and facilities role. The advertised salary is £26,813 - £27,890 Per Annum, pro rata. The contract type is Permanent. The application deadline is 26 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (17 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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