Facilities Project, Quality and Training Support Officer

Job summary

Supporting quality, project work and training for our Soft FM Colleagues and services across Community & Neighbourhood Service Group sites along with providing support and advice to Mental Health and community sites.

The post holder will work as an integral member of the Facilities Team, with specific responsibility for supporting relevant projects, delivering training, ensuring standards of service are maintained across the Community, in conjunction with the larger facilities team. These primary duties will ensure a quality service is delivered to maintain a clean, safe and comfortable environment for patients, staff and visitors.

Main duties of the job

The main elements of the job role are, to support in the delivery of a quality service, across the community sites, ensuring compliance with National Guidance.

To ensure standards are maintained and/or enhanced to raise awareness of any underperforming areas.

The post holder will support in reviewing audit results, supporting the completion of any cleaning, catering, efficacy and departmental audits and actions to improve standards and support the improvement of standards.

Support with the delivery and implementation of internal training, competency-based assessments and British Institute of Cleaning Science (BICS) training to enable safe and effective cleaning and catering services across the community sites.

The role will also include supporting with projects initiatives and the implementation of any new standards or National Guidance across all sites. Including identifying and cost savings, collating of data and supporting with time frames, business cases to drive change forward.

The post holder will support the Facilities Team in maintaining the standards set out by the Trust / Department and Government Guidance.

About us

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

• Flexible working options to help you balance work and life
• NHS pension scheme for long-term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.

Details

• Date posted: 23 September 2026
• Pay scheme: Agenda for change
• Band: Band 3
• Salary: £25,760 to £27,476 a year
• Contract: Permanent
• Working pattern: Full-time
• Reference number: 184-OL-PU-5968
• Job locations: West Mendip Community Hospital, Glastonbury Road, Wells, Somerset, BA5 1TJ, United Kingdom

Job responsibilities

For a full breakdown of the role with a detailed person specification please see the full attached job description.