Facilities Assistant (Catering)

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The role:

The Facilities Directorate deliver a variety of services (e.g. patient and retail catering, domestic cleaning, pottering, transport)which support and contribute to the provision of quality patient care.

This Catering Post supports with the delivery of catering services to patients, and for functions within the hospital, regeneration of patients meals either centrally or at ward level, plating patient meals at the point of service as advised by nursing staff and cleaning and wash-up of all equipment, machinery, and crockery associated with catering services. You will assist food production staff with the basic preparation of meals, undertake picking & packing of patient meal component and support the overall delivery of patient meals to ward level. You should comply with Food Hygiene Regulations with regard to food service.

No qualifications or experience are required for this post as all training will be given on the job but you should be able to work under pressure and have good communication skills. The aim of this role is to provide a quality catering service to the hospital premises, ensuring that patients, staff and visitors are provided with food and beverage service in adherence with Food Safety Regulations. Please note there are no full-time posts available.

No Band 2 roles are eligible for sponsorship under the Skilled Worker visa or Heath and Care Worker visa. routes. For Band 3 roles, only posts of 32 hours per week or more may meet eligibility. NHS Greater Glasgow and Clyde (NHSGGC) cannot provide a Certificate of Sponsorship (CoS) for roles that do not meet these criteria, and applications requiring sponsorship will not be considered.

Duration, Location, and Working Pattern:

• Location based in Royal Alexandra Hospital
• Permanent Contract
• Part-time position (14.9 hours per week)
• Shift pattern for this post are original shift Mon- Fri 16.00-19.00 New shift Monday- Friday 11.30-14.30
• Please note the salary is Pro Rata for part time hours.

Key responsibilities:

• Supporting the delivery of catering services to patients, and for functions within the hospital.
• Regeneration of patients meals either centrally or at ward level
• Plating patient meals at the point of service as advised by nursing staff.
• Cleaning and wash-up of all equipment, machinery, and crockery associated with catering services.
• Assist food production staff with the basic preparation of meals.
• Undertake picking & packing of patient meal components.
• Support the overall delivery of patient meals to ward level.
• Comply with Food Hygiene Regulations with regard to food service.
• Comply with HACCP system in relation to equipment cleaning and departmental cleanliness.
• Maintain high personal hygiene standards.
• Comply with Health and Safety regulations and adhere to manual handling/risk assessment/fire safety training.

Knowledge, training, qualifications and/or experience required to do the job:

Knowledge

• Ability to work with people as part of a team.
• Effective verbal skills
• Able to work under pressure
• Able to meet physical demands of job
• Ability to carry out tasks assigned effectively in a demanding and busy environment.

Training

• Initial Departmental Training.
• Completion of Departmental Lesson Plans held within the Training Manual
• Ongoing training to meet changes in Health and Safety, Food Safety, Moving and Handling and
• Infection Control Protocols
• Basic Food Hygiene
• COSHH
• Knowledge of departmental quality systems.
• Ability to perform all tasks and duties throughout the department. Staff will be trained to facilitate cross service working commensurate with job descriptions for Facilities Assistant (Porter & Catering – Patient/Retail) if required at site level.

Experience

• Working knowledge of Health and Safety and Infection Control.
• Food Safety Certificate ( not essential as training will be given)
• Working within a large organisation

What we offer:

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

Interested?

If you would like to find out more, we would love to hear from you.

For an informal discussion, please contact:

Alyson Williams-Lang, Facilities Catering manager, On 01413146108 or email [email protected]

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates

This post may close early due to the volume of response. Please submit your application form as soon as possible. Due to the volume of applications that we receive, we will not be able to provide shortlisting feedback.

AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.

• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
• Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
• Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

From 1 April 2026, the Agenda for Change full-time working week will reduce from 37 hours to 36 hours. Part-time working hours will be reduced on a pro-rata basis. A corresponding increase in the hourly rate will apply, ensuring that overall pay remains unchanged.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The role:

The Facilities Directorate deliver a variety of services (e.g. patient and retail catering, domestic cleaning, pottering, transport)which support and contribute to the provision of quality patient care.

This Catering Post supports with the delivery of catering services to patients, and for functions within the hospital, regeneration of patients meals either centrally or at ward level, plating patient meals at the point of service as advised by nursing staff and cleaning and wash-up of all equipment, machinery, and crockery associated with catering services. You will assist food production staff with the basic preparation of meals, undertake picking & packing of patient meal component and support the overall delivery of patient meals to ward level. You should comply with Food Hygiene Regulations with regard to food service.

No qualifications or experience are required for this post as all training will be given on the job but you should be able to work under pressure and have good communication skills. The aim of this role is to provide a quality catering service to the hospital premises, ensuring that patients, staff and visitors are provided with food and beverage service in adherence with Food Safety Regulations. Please note there are no full-time posts available.

No Band 2 roles are eligible for sponsorship under the Skilled Worker visa or Heath and Care Worker visa. routes. For Band 3 roles, only posts of 32 hours per week or more may meet eligibility. NHS Greater Glasgow and Clyde (NHSGGC) cannot provide a Certificate of Sponsorship (CoS) for roles that do not meet these criteria, and applications requiring sponsorship will not be considered.

Duration, Location, and Working Pattern:

• Location based in Royal Alexandra Hospital
• Permanent Contract
• Part-time position (14.9 hours per week)
• Shift pattern for this post are original shift Mon- Fri 16.00-19.00 New shift Monday- Friday 11.30-14.30
• Please note the salary is Pro Rata for part time hours.

Key responsibilities:

• Supporting the delivery of catering services to patients, and for functions within the hospital.
• Regeneration of patients meals either centrally or at ward level
• Plating patient meals at the point of service as advised by nursing staff.
• Cleaning and wash-up of all equipment, machinery, and crockery associated with catering services.
• Assist food production staff with the basic preparation of meals.
• Undertake picking & packing of patient meal components.
• Support the overall delivery of patient meals to ward level.
• Comply with Food Hygiene Regulations with regard to food service.
• Comply with HACCP system in relation to equipment cleaning and departmental cleanliness.
• Maintain high personal hygiene standards.
• Comply with Health and Safety regulations and adhere to manual handling/risk assessment/fire safety training.

Knowledge, training, qualifications and/or experience required to do the job:

Knowledge

• Ability to work with people as part of a team.
• Effective verbal skills
• Able to work under pressure
• Able to meet physical demands of job
• Ability to carry out tasks assigned effectively in a demanding and busy environment.

Training

• Initial Departmental Training.
• Completion of Departmental Lesson Plans held within the Training Manual
• Ongoing training to meet changes in Health and Safety, Food Safety, Moving and Handling and
• Infection Control Protocols
• Basic Food Hygiene
• COSHH
• Knowledge of departmental quality systems.
• Ability to perform all tasks and duties throughout the department. Staff will be trained to facilitate cross service working commensurate with job descriptions for Facilities Assistant (Porter & Catering – Patient/Retail) if required at site level.

Experience

• Working knowledge of Health and Safety and Infection Control.
• Food Safety Certificate ( not essential as training will be given)
• Working within a large organisation

What we offer:

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

Interested?

If you would like to find out more, we would love to hear from you.

For an informal discussion, please contact:

Alyson Williams-Lang, Facilities Catering manager, On 01413146108 or email [email protected]

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates

This post may close early due to the volume of response. Please submit your application form as soon as possible. Due to the volume of applications that we receive, we will not be able to provide shortlisting feedback.

AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.

• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
• Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
• Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

From 1 April 2026, the Agenda for Change full-time working week will reduce from 37 hours to 36 hours. Part-time working hours will be reduced on a pro-rata basis. A corresponding increase in the hourly rate will apply, ensuring that overall pay remains unchanged.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.