Eye Screening Administrator

Job overview

An exciting opportunity has arisen to join the Doncaster & Bassetlaw Diabetes Eye Screening Team.

The Doncaster & Bassetlaw Diabetes Eye Screening Programme is commissioned by Public Health England to provide a comprehensive population based diabetes eye screening service to the 34,000 + people with diabetes in Doncaster and Bassetlaw.

In this role you will be working as part of the Diabetes and Endocrine Team based in the Diabetes Centre at Doncaster Royal Infirmary but you may be required to work on multiple sites.

The post holder will be working alongside the other members of the Administration Team, and will be supported by the Failsafe Officer and Programme Managers for the DBDESP. The post entails booking and managing Diabetes Eye Screening appointments, printing and sending all types of appointment and results letters to patients, GP's and other relevant colleagues. You will also act as receptionist at the Doncaster Royal Infirmary site, booking patients in for their appointments answering telephone enquiries, changing appointments and providing advice as required following training.

Main duties of the job

• Print letters for Ophthalmology referrals
• Answer questions from GP's and patients etc. on screening issues.
• Work closely with the Failsafe team regarding the Single collated list management. Including exclusions and Post Office returns etc
• Book interpreters as necessary
• Ensure all patient identifiable data is transmitted according to data security
• Perform all duties in eye screening failsafe quality assurance protocol
• Extract information from OptoMize database
• Regularly update address lists and manage contact database on OptoMize system
• Attend and contribute to team meetings providing minute taking support
• Take telephone messages and deal with General Enquiries
• Input biochemical results into the system
• Administration of appointments including booking, cancelling, changing said appointments.
• Printing all results letters when generated and getting these letters ready for postage using the in house letter folder.
• Liaise with other departments/ hospitals etc. where necessary
• Liaise with Senior staff in respect of changing clinic requirements, setting up and cancelling clinic as required.

Detailed job description and main responsibilities

Please see attached to the advert a job description and person specification for further details. Please ensure you read this document carefully.  Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.

Certificate of sponsorship

For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility. Check if you need a UK visa - GOV.UK

Please note that from 9th April 2025, band 2 & 3 entry roles are no longer eligible for sponsorship.